Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Hobbies and Interests
Disclaimer
Accomplishments
Timeline
Generic

AMAN GUPTA

Delhi

Summary

To work for a company that will provide me the possibility of growing within it and allow the development of my abilities and skills in the favor of the company’s mission. For me times pro had acted as a stimulator by giving me more practical knowledge of banking industry, and a chance to work in anyone of them.

Carry high work-ethics and ability to prioritize the assigned task. Committed and responsible for the assigned job. Ability to adapt with new environment and handle any situation. Experience in handling variety of functions using a combination of creativity and organizational skills. Focus on prioritize job under deadline and pressure conditions. Hardworking Relationship Manager proficient at devising personalized solutions to meet all types of customer demands. Positive and upbeat team player and clear communicator with demonstrated success over 7 years of banking experience.

Overview

1
1
year of professional experience

Work History

Preferred Service Relationship Manager

HDFC BANK LTD
DELHI
04.2023 - Current
  • Opened customer accounts by recording account information into job-related software.
  • Attracted potential customers by answering product and service questions and suggesting information about other offerings.
  • Maintained current knowledge of bank products and services offered at branch location.
  • Responded to customer inquiries via phone, email, and in-person transactions.
  • Provided customer service to bank customers, addressing questions and concerns in a professional manner.
  • Developed strong relationships with existing customers through regular follow-up calls.
  • Verified customer identification information with the applicable documents according to bank policies.
  • Adhered to all applicable laws, regulations, policies, and procedures relating to financial services.
  • Informed customers about new products or services available through the bank.
  • Resolved customer complaints or escalated them to the appropriate personnel as needed.
  • Explained banking procedures and regulations to customers accurately.
  • Provided excellent customer service by responding promptly to requests or inquiries.
  • Monitored changes in the foreign exchange markets and kept up-to-date on the latest industry trends.

Personal Banker

HDFC BANK LTD.
New Delhi
  • Managing daily operation related task
  • Acquisition of new Relationship to the bank and acquisition of Corporate as well
  • Resolving customer queries regarding their account and doing service to sales
  • Resolving and providing TFX related queries
  • Providing solution for any type of loan
  • Portfolio management
  • Managing various operations and tasks related to cash management and cash handling
  • Maintains customer confidence and protects bank operations by keeping information confidential
  • Providing assistance to customers in the use of latest technology and procedures in digital banking
  • Managing welcome desk operations as well.

Senior Officer (Retail Labilities-CURRENT ACCOUNT)

IDFC FIRST BANK LTD.
Delhi
  • Acquisition of CA AND SA
  • Resolving customer queries regarding their account
  • Resolving and providing TFX related queries
  • Providing solution for any type of loan Product.

SALES OFFICER (CURRENT ACCOUNT)

HDFC BANK LIMITED
New Delhi
Liabilities
  • Acquisition of CURRENT ACCOUNT AND SAVING ACCOUNT
  • Resolving customer queries regarding their account or any banking product.

Education

Post-graduation MCA -

Tecnia Inst. Of Prof. Studies, GGSIPU
01.2017

Graduation BCA -

MIPS, CCSU
01.2013

XIIth Commerce -

Green filed S.Sec School, CBSE
01.2010

Xth -

City Convent Public School, CBSE
01.2008

Skills

  • Establishing good relationship with people
  • Reliable
  • Responsible
  • Developing new ideas
  • Relationship building and management
  • Convincing skill
  • Logical mind
  • Management skills
  • Customer Service
  • Relationship Building
  • Solution management
  • Excellent Communication
  • Customer Relationships

Personal Information

  • Father's Name: Mr. SATYA PRAKASH GUPTA
  • Mother's Name: Mrs. BEENA GUPTA
  • Date of Birth: 09/02/92
  • Nationality: Indian
  • Marital Status: Single

Languages

  • English
  • Hindi

Hobbies and Interests

  • Doing something creative
  • Reading motivational content
  • Interacting with people
  • Watching movies&Net Surfing

Disclaimer

I hereby certify that the above information furnished above are true and correct to the best of my knowledge and conscience.

Accomplishments

  • MDRT Winner 2022 (malaysia)
  • MDRT Winner 2023 ( philippines, Canada and Thailand)
  • Cluster level award winner

Timeline

Preferred Service Relationship Manager

HDFC BANK LTD
04.2023 - Current

Personal Banker

HDFC BANK LTD.

Senior Officer (Retail Labilities-CURRENT ACCOUNT)

IDFC FIRST BANK LTD.

SALES OFFICER (CURRENT ACCOUNT)

HDFC BANK LIMITED

Post-graduation MCA -

Tecnia Inst. Of Prof. Studies, GGSIPU

Graduation BCA -

MIPS, CCSU

XIIth Commerce -

Green filed S.Sec School, CBSE

Xth -

City Convent Public School, CBSE
AMAN GUPTA