AMAN KUMAR
Dealer Performance Lead
Om Nagar colony , Benipur, Pahariya, Varanasi
Summary
To have a growth oriented and challenging career, where I can contribute my knowledge and skills to the organization and enhance my experience through continuous learning and teamwork.
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PROFILE SUMMARY
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An accomplished sales management professional with 3+ years of experience in automobile and leadership abilities. Focused, result-driven and ambitious in pursuing sales target and coordinating resources to achieve challenging objectives. Proactive in reviewing KPIs and realigning strategies. Currently handling 48 Dealerships for Channel Development, Dealer Development, Customer Experience, ATL, BTL.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work History
Retail Channel Management(Dealer Performance Lead)
TVS MOTORS
1 2022 - Current
- Handling 48 dealerships (AMD) across UP East zone.
- Monitor Dealer Transformation, along with implementation of Customer Experience, Business Growth, and People Effectiveness for the assigned Territory
Customer Experience
- Implement strategies to maintain NPS for Buyer and Non-Buyer Customer, resulting in delightful customer.
- Established Methods of Identifying Gaps in CX and Deployed Practices improvement.
Business Growth
- Track the Non-Buyer Conversion for the assigned Territory and improve the same.
- Implement strategies for dealership to lead to increased retail numbers.
- Effective calling on digital leads and conversion.
- Analyze the performance of dealerships on a daily basis using PDCA and implement SDCA for improvements, along with action plans.
Effectiveness of System and People
- Ensure Manpower Adequacy in dealerships.
- DWM of System Processes.
- Managed Trainings of Manpower (DSM, DSE, CCE).
- QLQD Audit of Dealerships.
- Improve DSE Productivity.
- Improve Non-Buyer Conversion.
Business Development Trainee
BYJUS
09.2021 - 12.2021
- Prospecting potential customers: by phone, by email, physically
- Selling products or services to those clients
- Managing a client's portfolio
- Managing sales process
- Promoting the company and its product/service.
Education
High school - Science
DPS KASHI varansi
03.2013 - 03.2014
Intermediat - Commerce
Happy Model school Varansi
03.2015 - 03.2016
B.com - Commerce
Magatma Gandhi Kashi Vidyapit
03.2016 - 03.2019
MBA - Marketing
Ashoka Institute of Technology & Management
07.2019 - 08.2021
Skills
Team Management
Data Analysis
Sales Operations
Business Analysis
Dealer Development
Channel Management
Relationship Building
Timeline
Business Development Trainee
BYJUS
09.2021 - 12.2021
MBA - Marketing
Ashoka Institute of Technology & Management
07.2019 - 08.2021
B.com - Commerce
Magatma Gandhi Kashi Vidyapit
03.2016 - 03.2019
Intermediat - Commerce
Happy Model school Varansi
03.2015 - 03.2016
High school - Science
DPS KASHI varansi
03.2013 - 03.2014
Retail Channel Management(Dealer Performance Lead)
TVS MOTORS
1 2022 - Current
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