Amit Arora
Amritsar
Summary
Dynamic and results-oriented Sales Officer with a proven track record of exceeding sales targets and driving revenue growth. Adept at building and maintaining strong client relationships through effective communication and negotiation skills. Skilled in identifying customer needs and providing tailored solutions to enhance satisfaction and loyalty. Proficient in strategic planning, market analysis, and implementing sales strategies to capitalize on opportunities and maximize profitability. Strong team player with the ability to collaborate cross-functionally to achieve business objectives. Committed to delivering exceptional customer service and consistently meeting or surpassing performance expectations.
Overview
9
9
years of professional experience
Work History
Sales Officer
Schwarzkopf Professional(Henkel Adhesives Technologies India Private Limited)
Amritsar, Batala, Gurdaspur, Pathankot, J&K
2017.02 - Current
- Consistently met or exceeded primary and secondary sales targets by implementing effective sales strategies and initiatives.
- Successfully managed relationships with distributors, providing support, guidance, and incentives to ensure the achievement of sales objectives.
- Conducted regular meetings with clients, including salons and potential customers, to understand their needs, address concerns, and negotiate sales agreements.
- Proactively sought out and pursued new business opportunities, expanding the customer base and driving revenue growth.
- Organized and executed product promotion events and demonstrations to increase brand awareness and drive sales within the target market.
- Conducted market research and analysis to identify trends, competitor activities, and opportunities for growth, providing valuable insights to inform sales strategies.
- Maintained a thorough understanding of Schwarzkopf Professional's product line, including features, benefits, and applications, to effectively communicate value propositions to customers.
- Managed order processing and fulfillment, ensuring accurate and timely delivery of products to customers while maintaining high levels of customer satisfaction.
- Prepared and presented detailed sales reports, including performance metrics, market trends, and customer feedback, to management, enabling informed decision-making and strategy adjustments.
Inside Sales Representative
Himalaya Drug Company (Personal care division)
Amritsar
2015.11 - 2017.02
- Strategically planned and executed beat plans, ensuring consistent visits to medical and cosmetic stores to maintain strong retail relationships.
- Exceeded secondary sales targets by effectively promoting and selling Himalaya Drug Company's personal care products to retail partners and wholesalers.
- Conducted comprehensive product demonstrations and provided in-depth knowledge on the features, benefits, and usage of the company's personal care items to retail staff and customers.
- Implemented visually appealing product displays and signage within stores to enhance product visibility and drive customer engagement, contributing to increased sales.
- Established and nurtured positive relationships with store managers, buyers, and staff, ensuring high levels of customer satisfaction and loyalty.
- Managed order processing and fulfillment efficiently, accurately processing customer orders and coordinating timely delivery to meet customer demands.
- Monitored market trends, competitor activities, and customer feedback, providing valuable insights to inform sales strategies and product development initiatives.
- Provided exceptional customer support by promptly addressing inquiries, resolving issues, and ensuring a positive customer experience at every touchpoint.
- Prepared detailed reports on sales performance, market trends, and customer interactions, leveraging data-driven insights to optimize sales strategies and achieve targets.
Inside Sales Representative
Hindustan Latex Healthcare Pvt. Ltd.
Amritsar
2014.11 - 2015.11
- Executed pre-defined beat plans, ensuring regular visits to medical and cosmetic stores as per company directives.
- Consistently achieved or surpassed secondary sales targets by effectively promoting and selling company products to retailers and wholesalers.
- Implemented merchandising strategies to optimize product placement and visibility within stores, enhancing brand awareness and driving sales.
- Developed and maintained strong relationships with store owners, managers, and staff, fostering long-term business partnerships.
- Processed customer orders accurately and efficiently, ensuring timely delivery and customer satisfaction.
- Monitored market trends, competitor activities and customer feedback, providing valuable insights to the sales and marketing teams.
- Provided exceptional customer service, addressing inquiries, concerns, and complaints promptly to maintain high levels of satisfaction and loyalty.
- Generated regular reports on sales performance, market conditions and customer interactions, facilitating informed decision-making by management.
Education
Bachelor of Commerce -
Lovely Professional University
Amritsar2016-05
Senior Secondary -
Hindu Sabha Senior Secondary School
Amritsar2011-03
Skills
- Time Management
- Sales Strategy
- Extensive Product Knowledge
- Market and Competitive Analysis
- Sales Forecasting
- Marketing Strategy Development
- Client Relationship Management
- Salesmanship
- Communication
- Problem-Solving
- Adaptability
- Teamwork
- Analytical Skills
Linkedin Profile
- www.linkedin.com/in/amit- arora-46953413b
Languages
- Hindi
- English
- Punjabi
Personal Information
- Name - Amit Arora
- Gender - Male
- Date of Birth - 06/11/1993
- Marital Status - Married
- Father's Name - Mr. Sanjay Arora
- Nationality - Indian
Declaration
- I, AMIT ARORA, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.
Timeline
Sales Officer
Schwarzkopf Professional(Henkel Adhesives Technologies India Private Limited)
2017.02 - Current
Inside Sales Representative
Himalaya Drug Company (Personal care division)
2015.11 - 2017.02
Inside Sales Representative
Hindustan Latex Healthcare Pvt. Ltd.
2014.11 - 2015.11
Bachelor of Commerce -
Lovely Professional University
Senior Secondary -
Hindu Sabha Senior Secondary School
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