Seeking a challenging position that encourage learning, creativity,provides exposure to new ideas and stimulates personal and professional growth and making worth contribution in organizational growth.
Overview
13
13
years of professional experience
Work History
Area Business Manager
HDFC Life Insurance Co.Ltd
Kolkata
04.2024 - 08.2024
Participated in regular meetings with senior management teams to provide updates on progress towards achieving objectives.
Identified potential new markets within existing territories.
Provided guidance and support to junior staff members regarding sales operations processes and procedures.
Collaborated with marketing team members to develop innovative campaigns that promote brand awareness.
Resolved customer complaints in a timely manner while ensuring customer satisfaction levels remain high.
Conducted training sessions for new staff members on product knowledge and customer service skills.
Prepared detailed reports on sales performance against established goals.
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Resolved customer complaints regarding sales and service.
Area Sales Manager
Bajaj Housing Finance Ltd
Kolkata
03.2023 - 10.2023
Generated weekly, monthly, quarterly reports on sales volume, revenue growth and competitive landscape.
Monitored performance of sales representatives against goals set by management.
Provided training and guidance on product knowledge, selling techniques and customer service.
Maintained relationships with existing clients to ensure their satisfaction with products and services offered.
Managed a team of sales representatives in order to achieve maximum results.
Interacted regularly with senior management to discuss current strategies and future plans.
Reviewed competitor's activities and devised measures to stay ahead in the market competition.
Identified new business opportunities within the region through networking activities.
Monitored sales team performance and provided effective training to help each reach targets.
Conducted field rides with sales personnel to provide in-the-field coaching and training.
Managed sales pipeline and forecasted monthly, quarterly, and annual sales targets.
Area Sales Manager
L&T Finance Ltd
12.2020 - 02.2023
Established strong working relationships with vendors and suppliers for obtaining quality products at competitive prices.
Identified new business opportunities through market research and analysis.
Resolved customer complaints in a timely manner while ensuring high levels of customer satisfaction.
Generated weekly, monthly, quarterly reports on sales volume, revenue growth and competitive landscape.
Created detailed reports on regional sales performance for management review.
Monitored performance of sales representatives against goals set by management.
Provided training and guidance on product knowledge, selling techniques and customer service.
Maintained relationships with existing clients to ensure their satisfaction with products and services offered.
Interacted regularly with senior management to discuss current strategies and future plans.
Assistant Manager
Bajaj Housing Finance Ltd
08.2016 - 10.2020
Managed customer service inquiries and complaints in a timely manner.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Ensured compliance with safety regulations and company policies.
Established processes for monitoring customer satisfaction levels.
Organized training sessions for new hires to familiarize them with the workplace environment.
Monitored employee attendance records, timekeeping, and payroll information.
Conducted regular performance reviews for employees to identify areas of improvement.
Sales Officer
HDB Financial Services
02.2016 - 08.2016
Product: Secured Loan (LAP & LAS) and Unsecured Loan (Business Loan, Personal Loan, Gold Loan, Car Loan)
Executive Relationship Manager – Direct Loyalty Channel at TATA AIA Life Insurance Co.LtdExecutive Relationship Manager – Direct Loyalty Channel at TATA AIA Life Insurance Co.Ltd