Amit Bhargav

Work History

Klaus IT Solutions

Bangalore, Karnataka

10.2019 - Current

Klaus IT Solutions offers Innovative technological solutions and human resource management services. It provides business solutions to maximise returns are utilize less manpower costs.
As a part of Klaus, my project is related to client-based company (Resideo(Honeywell) Technologies Inc), which offers consumer technology: the smart, connected home automation systems.
Drove corrective and preventive actions at leadership level to accomplish project closure and recurrence control, providing necessary resources and clearing roadblocks.
Collaborated with developers and project managers to assess program capabilities, features and testing demands.
Implemented use of Jenkins, Flutter and Postman tools to illustrate project features and requirements and improvised the productivity by 40%.

Abaqus India Pvt Ltd

Bangalore, Karnataka

04.2016 - 09.2019

Abaqus is focused on providing hosted, cloud-api based machine-to-machine platform with support for a variety of specialized mobile devices, geoweb features and Web2.0 capabilities.
Solutions hosted on myGeoTracking include an asset and resource tracking and management application, geo-tagged messaging application and proximity-based marketing solution.
Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Controlled costs and optimized spending via restructuring of inventory purchasing and technology upgrades.
Developed and maintained relationships with customers and suppliers through account development.
Onboarded new employees, including training, mentoring and new hire documentation.

Fluentsoft Inc & Abaqus India Pvt Ltd

Bangalore, Karnataka

07.2015 - 04.2016

Fluentsoft(part of Abaqus) provides expert application design, development and integration of software product applications and components.
As a part of Abaqus Team, I updated quality assurance standards, methods and procedures to meet compliance requirements.
Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Wrote and implemented new rework procedures to standardize processes and streamline workflow.
Increased customer satisfaction through adherence to all quality standards and customer requirements.

Unisys India Pvt Ltd

Bangalore, Karnataka

06.2013 - 07.2015

At Unisys, I was responsible to act as a single point of contact for all IT Customers, to maximize service availability and restore service whenever possible.
Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Implemented and developed customer service training processes.
Cross-trained and backed up other customer service managers.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

ITApp Software Pvt Ltd

Bangalore, Karnataka

01.2013 - 05.2013

ITApp offers hybrid cloud management software that allows customers to consume public cloud while keeping data private and secure. It delivers next generation application-centric cloud automation software.
Designed and developed a cloud application monitoring framework: Identified the issues in monitoring of the virtual server and to provide overall solution so that server runs in a good health.
Part of monitoring tool development for ITApp AWS cloud to know the health using AWS Java API’s which alerts based on the threshold set and also provide insights for the metrics like CPU, Memory.
Worked on Apache camel, AWS, Amazon Cloud-Watch. Understanding the various issues of cloud architecture. Involved in complete development life cycle of this project.