AMIT JHA
Health & Benefits And Reinsurance Specialist
Noida
Summary
Results-driven professional with over 13+ years of experience in health and benefits, reinsurance, stakeholder management, and order-to-cash collections. Proven expertise in managing end-to-end processes, leading teams, and delivering data-driven insights that drive strategic decisions and operational excellence. Successfully led the full health and benefits lifecycle at Mercer, encompassing data management, RFPs, client renewals, and market analysis across the US. Core strengths include client benchmarking, vendor selection, contract negotiation, compliance, and digital solutions. Holds certifications in Microsoft Power BI, SQL, and Lean Six Sigma Green Belt. Seeking customer-focused leadership roles to leverage skills for driving growth.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Mercer
Noida
02.2025 - Current
- Specialized in managing Medical, Stop Loss, Dental, Vision, and Voluntary Benefits (VB) plans, including leading Request for Proposals (RFP) within the Center of Excellence (COE).
- Conduct comprehensive client needs assessments, and benchmark plan costs and features to align with strategic business objectives.
- Act as the primary daily liaison, ensuring seamless communication, and delivering exceptional client service.
- Oversee plan renewals and marketing efforts to optimize performance and enhance client satisfaction.
- Provide expert guidance on vendor selection, aligning choices with client goals, and budget.
- Lead insurance carrier negotiations to secure competitive pricing and favorable contract terms.
- Support clients in confidently navigating complex regulatory compliance requirements.
- Analyzed market trends to inform strategic decisions, contributing to the development of long-term business strategies.
- Developed performance metrics to assess team effectiveness, resulting in improved accountability and results.
Sr. Consultant I / Project Lead
AON Consulting Pvt. Ltd
Gurugram
02.2018 - 02.2025
- Responsibilities:
- Catered to UK, US, and APAC clients to provide them with competitive analysis for the best-in-market health & benefits insurance service provider.
- Proposal Tech system to develop, distribute, and summarize marketing for consulting team review.
- Leading strategic projects to support revenue growth by working closely with leadership and key stakeholders.
- Delivering RFP (Request for Proposal) and Renewals to clients based on their needs.
- Consulting projects including creating Requests for Proposals for marketing and renewal of client insurance policies.
- Preparing Reports, Dashboards & Presentations as per project requirement
- Creating training materials, educating the new team members, and ensuring that the team follows the compliance guidelines.
- Checking vendor data for reasonableness and follow-up with vendors regarding missing or inaccurate data.
- Maintaining ownership of communications to internal and external stakeholders and providing additional support for standard business operations.
- Data acquisition and extraction, data analysis (quantitative and qualitative), data auditing, and research.
- Lead client interaction, handling onshore counterparts and managing stakeholders.
- Training and development of colleagues in the form of formal and informal training sessions.
- Conducted market research to identify emerging trends, informing strategic decisions and positioning for clients.
- Conducted market research to identify emerging trends, informing strategic decisions and positioning for clients.
- Developed comprehensive project plans that aligned resources and timelines, ensuring successful project execution.
Sr. Collections Specialist
Accenture Service Pvt. Ltd
Noida
08.2015 - 02.2018
- Conducted competitive analysis for UK, US, and APAC clients to identify top health and benefits insurance service providers.
- Spearheaded strategic projects to drive revenue growth through close collaboration with leadership, and key stakeholders.
- Led a team of 8 or more direct reports and 10 or more indirect members, tracking KPIs across assigned regions, and driving TNI initiatives within broking. Prepared reports, dashboards, and presentations aligned with project needs.
- Managed end-to-end transitions, including project plan preparation, risk log maintenance, and stakeholder management. Led, tracked, and ensured project quality, and completeness of knowledge transfer.
- Liaised across business units, including business intelligence, talent development, and internal lines of business to deliver tailored RFPs and renewals.
Education
BBA - Management
INSTITUTE FOR MANAGEMENT STUDIES
Ghaziabad01-2014
S.V.M.S (10+2) -
C.B.S.E Board
Noida01-2009
Skills
Project Management
Stakeholder Management
Vendor/Client Management
People Management
Health Solution – Operations
New Process establishment/Transition
Business and data focus
Time management
MS Office proficiency
Accomplishments
- Gold award for successful transition of UK Market.
- Bagged 2nd Position in the Aon India Ideation Blitz 2022.
- Platinum Award for outstanding contribution in the Hong Kong Broking Transition.
- Accolade through various impromptu award throughout the tenure.
Timeline
Assistant Manager
Mercer
02.2025 - Current
Sr. Consultant I / Project Lead
AON Consulting Pvt. Ltd
02.2018 - 02.2025
Sr. Collections Specialist
Accenture Service Pvt. Ltd
08.2015 - 02.2018
BBA - Management
INSTITUTE FOR MANAGEMENT STUDIES
S.V.M.S (10+2) -
C.B.S.E Board