AMIT KUMAR JHA
Darbhanga
Summary
Experienced and result-driven HR professional with over 8 years of experience in Talent Acquisition, Recruitment Operations, and Team Leadership, primarily in the logistics, telecom, and financial services sectors. Proven expertise in bulk hiring, blue-collar recruitment, and manpower planning for warehouse and delivery operations. Skilled in leading high-performing recruitment teams, executing high-volume hiring drives, and coordinating with cross-functional stakeholders to meet aggressive hiring deadlines. Strong command over MIS reporting, onboarding processes, and field-level mobilization, with a consistent record of achieving hiring targets and improving workforce retention. Adept at working in dynamic, high-pressure environments with a solution-focused and people-centric approach.
Overview
7
7
Languages
20
20
years of professional experience
Work History
Administrative Manager
Allcargo Logistics
09.2025 - Current
- Oversaw daily administrative operations, ensuring efficiency and compliance with company policies.
- Developed and implemented streamlined processes to enhance workflow across departments.
- Managed budget allocation for administrative functions, optimizing resource utilization.
- Led cross-functional teams in project management initiatives to improve operational effectiveness.
- Mentored junior staff, promoting skill development and fostering a collaborative work environment.
- Coordinated communication between departments, facilitating information flow and collaboration.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization.
- Met department budgets by monitoring and reporting on office expenses.
- Assisted in the development of strategic plans to achieve company objectives while maintaining a focus on excellent customer service delivery.
HRTA
Flipkart India PVT LTD
06.2021 - Current
- Managed end-to-end recruitment process for tech, non-tech, and supply chain roles across multiple business verticals.
- Partnered with business stakeholders to understand workforce planning, role requirements, and team structures.
- Utilized sourcing platforms such as Naukri, LinkedIn, Shine, and internal ATS to identify, engage, and pipeline high-quality candidates.
- Conducted resume screening, telephonic interviews, and coordinated technical/managerial interviews across functions.
- Executed high-volume hiring drives for frontline roles including delivery associates, warehouse executives, and team leads.
- Handled offer negotiation, pre-joining follow-up, and onboarding coordination, ensuring a smooth candidate experience.
- Maintained accurate and updated recruitment trackers, MIS reports, and weekly hiring status dashboards.
- Ensured adherence to company HR policies, diversity guidelines, and background verification processes.
RECRUITER & TEAM HANDLING
Orion Edutech Pvt Ltd
12.2018 - 06.2021
- Managed end-to-end recruitment for leading logistics clients by sourcing skilled manpower such as warehouse executives, delivery associates, pickers, packers, and loaders.
- Handled bulk and urgent hiring drives for e-commerce and logistics partners including Flipkart, Xpress Bees, Ecom Express, and Blue dart.
- Led a team of 4–6 recruiters, allocated daily targets, monitored performance, and provided training on logistics domain-specific hiring practices.
- Conducted telephonic and in-person interviews, shortlisted candidates based on job roles, shift readiness, and location suitability.
- Ensured proper candidate mobilization, joining coordination, and documentation (ID proof, address verification, BGV support).
- Maintained and shared daily MIS reports, recruitment dashboards, and attendance tracking with internal and client teams.
- Built strong relations with client HR teams to meet their TAT (Turnaround Time) and manpower planning needs.
RECRUITER
ADDHAN SOLUTION PVT LTD
03.2018 - 12.2018
- Handled end-to-end recruitment for leading logistics clients by sourcing manpower for roles like Delivery Associates, Warehouse Staff, Pickers, Packers, Loaders, and Supervisors.
- Conducted bulk hiring drives to fulfill large-scale manpower requirements for clients including Flipkart, Blue Dart, Xpress Bees, and Ecom Express.
- Utilized various sourcing channels including local networks, walk-ins, field visits, and referrals to mobilize candidates from different regions.
- Conducted telephonic interviews, basic eligibility screening, and coordinated client interviews and joining formalities.
- Ensured complete documentation collection (Aadhaar, PAN, Bank details, medical forms) and candidate readiness for onboarding.
- Maintained daily recruitment trackers, MIS reports, and shared hiring progress with reporting managers and clients.
- Supported last-mile hiring during urgent peak operations, shift ramp-ups, and special campaign periods like Big Billion Days.
HANDLING CREDIT CARD & LOAN RECOVERY
BARCLAYS BANK PVT LTD
01.2010 - 12.2012
- Managed credit card sales operations in the Andheri (East) region, achieving monthly acquisition targets through field visits and lead conversions.
- Handled credit card bill payment recovery, ensuring timely follow-ups and collections from customers.
- Worked on credit card loan recovery, including skip tracing and handling high-risk/default accounts.
- Maintained accurate records of recovery status, customer communications, and settlement plans.
- Coordinated with internal recovery teams and legal departments for escalated or unresolved cases.
TEAM LEADER (POSTPAID SALES)
IDEA
02.2010 - 08.2012
- Managed and expanded the postpaid sales distribution channel for Reliance Telecom in the Howrah Zone.
- Led a team of 8 field sales executives, driving daily sales targets and overseeing lead generation, customer onboarding, and retention strategies.
- Successfully acquired a postpaid customer base of 835+ customers through structured sales planning and territory mapping.
- Maintained a 72% customer retention rate within the RIM network by ensuring consistent service delivery and relationship management.
- Coordinated with channel partners, distributors, and backend teams to ensure smooth activations, KYC compliance, and revenue tracking.
HANDLING CHEQUE CLEARING & LOAN RECOVERY
KOTAK MAHINDRA BANK PVT LTD
01.2007 - 12.2007
- Handled cheque pickup operations for personal loan repayments, ensuring timely deposit and documentation.
- Managed personal loan recovery for Bucket 1 & 2 accounts in 2008, achieving consistent recovery performance through proactive follow-ups.
- Responsible for Bucket 3, 4 & 5 delinquent accounts in 2009, focusing on aged accounts and high-risk defaulters.
- Specialized in skip tracing and recovery of absconding borrowers through field visits, local intelligence, and address verification.
- Maintained accurate recovery logs, settlement details, and coordinated with legal/collections teams for escalated accounts.
Education
B.A. - Arts
MAHGU UTTARAKHAND
01-2023
Level 10+2 - Commerce
MSB PUNE
01-2007
Level 10 - General
BIHAR
01-2005
Skills
Bulk & Volume Hiring
Blue-Collar Recruitment (Warehouse/Delivery Roles)
Candidate Sourcing & Screening
Onboarding & Document Verification
Shift-wise Manpower Planning
Accomplishments
- Can lead a team to obtain a target
- Can handle a business in the nascent period and grow the same
- Can able to work in any shift.
EXTRACURRICULAR ACTIVITIES
Basic Basic
Interests
Listening to music, Watching Movies, Cricket, Surfing the internet
Timeline
Administrative Manager
Allcargo Logistics
09.2025 - Current
HRTA
Flipkart India PVT LTD
06.2021 - Current
RECRUITER & TEAM HANDLING
Orion Edutech Pvt Ltd
12.2018 - 06.2021
RECRUITER
ADDHAN SOLUTION PVT LTD
03.2018 - 12.2018
TEAM LEADER (POSTPAID SALES)
IDEA
02.2010 - 08.2012
HANDLING CREDIT CARD & LOAN RECOVERY
BARCLAYS BANK PVT LTD
01.2010 - 12.2012
HANDLING CHEQUE CLEARING & LOAN RECOVERY
KOTAK MAHINDRA BANK PVT LTD
01.2007 - 12.2007
Level 10 - General
BIHAR
Level 10+2 - Commerce
MSB PUNE
B.A. - Arts
MAHGU UTTARAKHAND