AMIT KUMAR KASHYAP
New Delhi
Summary
Driving operational excellence and growth with nearly 16 years of experience, managing multi-unit restaurants, leading teams, optimizing budgets, and ensuring compliance with quality and safety standards. Targeting an Area/Senior Restaurant Manager role to leverage expertise in multi-site operations, staff development, and customer satisfaction to deliver consistent results & operational success.
Overview
15
15
years of professional experience
2
2
Certifications
1
1
Language
Work History
Cluster Manager
ABP Food Group (Honey and Dough)
New Delhi, India
10.2025 - Current
- Conducted regular performance evaluations for all employees to recognize achievements, address challenges, and facilitate professional growth.
- Led training initiatives that enhanced employee skills, knowledge base, and productivity levels across various functions within the organization.
- Managed cluster expenditure by adhering to set budget.
- Monitored data analytics to identify trends, opportunities, and areas of improvement within the cluster operations.
- Provided weekly income and quarterly cluster reports to company headquarters.
Food and Beverage Controller
Aakash and Company Pvt Ltd
London United Kingdom
12.2024 - 11.2025
- Adapted quickly to changing market conditions by adjusting purchasing strategies in response to fluctuations in ingredient prices or consumer preferences.
- Improved overall customer satisfaction with timely and accurate order processing.
- Collaborated with kitchen staff to develop new menu items, enhancing guest experience and increasing repeat business.
- Assisted in the development of promotional strategies that led to higher customer turnout during slow periods or special events.
- Conducted regular audits of food and beverage stock, ensuring proper storage and rotation practices were followed.
Area Coach Manager
Domino's
United Kingdom Cornwall
05.2022 - 04.2024
- Supervised operations across multiple restaurants, managing staff, training, budgets, and vendor relations.
- Monitored sales and operational KPIs, implementing process improvements to drive efficiency and customer satisfaction.
- Ensured compliance with company policies, food safety, and local regulations, maintaining high operational standards.
- Highlights:
- Expanded team capability by mentoring managers and improving cross-location collaboration.
Restaurant General Manager
Burger King India Pvt. Ltd.
New Delhi
04.2019 - 03.2022
- Managed full restaurant operations, including multi-department staff, budgets, and P&L responsibilities.
- Ensured compliance with food safety, hygiene, and brand standards, maintaining high-quality guest experience.
- Led staff training programs and performance reviews, fostering team development and engagement.
- Highlights:
- Boosted customer satisfaction scores through focused service enhancements and team coaching.
Food and Beverage Manager
TATA Group Of Hotel (Hotel Ginger)
New Delhi
12.2016 - 03.2019
- Led operations of fine-dining restaurants, managing staff, customer relations, and vendor coordination.
- Implemented service and operational standards to enhance guest experience and restaurant efficiency.
- Administered budgeting, inventory management, and procurement, ensuring cost control and profitability.
- Highlights:
- Enhanced revenue by introducing targeted promotions and upselling strategies.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Asst. Restaurant Manager
McDonald's
Delhi & Agra
02.2011 - 08.2016
- Assisted in managing daily restaurant operations, including staff supervision, customer service, and inventory control.
- Highlights:
- Improved customer satisfaction by implementing service improvements and resolving complaints promptly.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
Education
Bachelor Of Science (B.Sc.) - Airline, Tourism & Hospitality Management
DELHI UNIVERSITY
PUSA 01-2010
Skills
Multi-unit operations management
Team Leadership & Talent Development
Compliance, Safety & Quality Assurance
Strategic Planning & Business Growth
Performance Monitoring & Metrics-Driven Management
Change Management & Adaptability
Operations management
Accomplishments
- Increased regional sales by 18–25% YoY across regional outlets through targeted promotions and menu optimization
- Reduced food wastage by 20–35% through inventory control and demand forecasting
- Achieved ₹1.5 crore annual revenue, exceeding targets by 12%
- Lowered food cost percentage from 38% to 32% (or similar benchmark improvement)
- Maintained 99% order accuracy rate across region
- Decreased operational costs by 15% annually through vendor renegotiation and process optimization
- Implemented stock auditing system, cutting inventory variance by 25%
- Achieved 95%+ SOP compliance across all outlets
- Boosted average order value (AOV) by 15% via upselling strategies and combo redesign
- Achieved regional revenue by 22% YoY while reducing food wastage by 28%, leading to ₹1.5 crore annual cost savings.
Certification
Food Safety & Hygiene Certification: Ensuring proper handling, storage, and preparation of food in compliance with health standards.
Timeline
Cluster Manager
ABP Food Group (Honey and Dough)
10.2025 - Current
Food and Beverage Controller
Aakash and Company Pvt Ltd
12.2024 - 11.2025
Area Coach Manager
Domino's
05.2022 - 04.2024
Restaurant General Manager
Burger King India Pvt. Ltd.
04.2019 - 03.2022
Food and Beverage Manager
TATA Group Of Hotel (Hotel Ginger)
12.2016 - 03.2019
Asst. Restaurant Manager
McDonald's
02.2011 - 08.2016
Bachelor Of Science (B.Sc.) - Airline, Tourism & Hospitality Management
DELHI UNIVERSITY