Sandeep Kushwaha
Supply Chain Professional
Lucknow,Uttar Pradesh
Summary
Accomplished Cluster Operations Manager with a proven track record in all the Company, adept in P&L management and supply chain optimization. Excelled in reducing costs by implementing effective strategies and enhancing service levels through rigorous SOP adherence. Skilled in interpersonal communication and team leadership, significantly improving operational performance and partner retention.
Overview
23
23
years of professional experience
Work History
Cluster Operations Manager - UP East
DP World Express Logistics
Lucknow
05.2023 - Current
- Successfully Expansion of the Cluster with newly 4 Franchise Partner & 07 Service Business Partner
- To ensure implementation of SOPs
- Minimize cost of Feeder and Express with maximum capacity utilization
- Reduction in cost of pick-up and delivery
- On time performance of departure and arrival
- Development and retention of business partners and vendors
- Functional Training to service staff
- Establish- Improvement in service level with minimum cost
- Own the P & L for all OUs in the cluster & drive overall profitability by keeping a strong control over cost
- Compliance & Quality- Strict Adherence to service quality procedures
- Control- Business partners and vendors for committed service
- Contribute- towards providing quality services to customers and minimize cost
Cluster Head - UP East
M/s Rivigo Service Pvt Ltd
08.2021 - 05.2023
- To oversee smooth functioning of 01 Processing Center (P
- C) 8 Operating Units of the Cluster
- To ensure implementation of SOPs
- Minimize cost of Feeder and Express with maximum capacity utilization
- Reduction in cost of pick-up and delivery
- On time performance of departure and arrival
- Development and retention of business partners and vendors
- Functional Training to service staff
- Manage- Operations of the UP-East Cluster
- Establish- Improvement in service level with minimum cost
- Own the P & L for all OUs in the cluster & drive overall profitability by keeping a strong control over cost
- Compliance & Quality- Strict Adherence to service quality procedures
- Control- Business partners and vendors for committed service
- Contribute- towards providing quality services to customers and minimize cost
Manager - Distributions
M/s Gati Kintetsu World Express Limited
09.2019 - 08.2021
- Managing the supply chain performance metrics to ensure operational performance goals are met throughout
- Service Level monitoring for surface express and air express
- Minimize cost of Feeder and express with maximum capacity utilization
- Reduction in cost of pick-up and delivery
- On time performance of departure and arrival
- Development and retention of business partners and vendors
- Functional Training to service staff
- Lead- Zonal Service/ Network Coordinators
- Manage- Distribution in EDC
- Establish- Improvement in service level with minimum cost
- Budget- Compliance with the budget
- Compliance & Quality- Strict Adherence to service quality procedures
- Communicate- All changes in policy & new process developed and daily exceptions
- Control- Business partners and vendors for committed service
- Contribute- towards providing quality services to customers and minimize cost
Operations Team Leader
FedEx Express Transportation & Supply Chain Services India (P) Ltd.
01.2013 - 09.2019
- LEADERSHIP AND PEOPLE MANAGEMENT
- OPERATIONAL PERFORMANCE
- QUALITY AND CONTINUOUS IMPROVEMENT
- SERVICE EXCELLENCE
- EXTERNAL /INTERNAL COMMUNICATIONS
- COST CONTROLS
- SAFETY AND SECURITY
- PERFORMANCE MEASUREMENT
- TEAM ALIGNMENTS
- BUSINESS AND CUSTOMER KNOWLEDGE
Hub Incharge
Future Supply Chain Solution Ltd
Hyderabad
06.2010 - 01.2013
- TRANSPORT MANAGEMENT SYSTEM
- OPERATIONAL PERFORMANCE
- VENDOR MANAGEMENT
- FLEET MONITORING
- DISTRIBUTION OF INTERNAL CUSTOMERS
- COST CONTROL
Assistant Branch Manager
Associated Road Carriers Limited
Vijayawada
11.2008 - 06.2010
- PDA MANAGEMENT
- BUSINESS DEVELOPMENT
- HUB OPERATIONS
- FRANCHISE DEVELOPMENT
Branch Incharge
A Transport Corporation of India Limited
Bhadrachalam
08.2001 - 11.2008
- BRANCH OPERATIONS
- BUSINESS DEVELOPMENT
- KEY ACCOUNT MANAGEMENT FOR CLIENT M/S ITC LTIMIED
- CREDIT CONTROL
- ADMINISTRATIVE FUNCTION
Education
PGD - Supply Chain Management
Himalayan University
Arunachal Pradesh01.2014
PGD - Computer Application
SICE Computer Education
01.2005
Post Graduate -
Purvanchal University
Jaunpur01.2001
Graduate -
Purvanchal University
Jaunpur01.1999
10+2 -
Janta Inter College
Jaunpur, Uttar Pradesh01.1996
10th -
Janta Inter College
Jaunpur, Uttar Pradesh01.1994
Skills
- Interpersonal Communication Skills
- Team Leadership
- Collaborative Teamwork
- Effective Decision Making
- Effective Time Management
- Employee Development
- Performance reporting
- Performance monitoring
- Cost reduction strategies
- Systems implementation
- Policies and procedures implementation
- Multi-unit operations management
- Supply chain management
- Productivity improvement specialist
- P&L management
- Distribution center management
Rewards
- Six Bravo Zulu Awards received for outstanding support during the integration of DDS Business into FedEx
- Planning & Execution of Strategies for High-Volume Deliveries, Handling Approximately 20,000 Packs per Week
- Key Performance Indicator (KPI): Achieved by successfully managing the Know Your Customer (KYC) project as the Single Point of Contact (SPOC) for North India
- Co-organized and processed an international shipment to Italy, with a total weight of approximately 9.5 tons
- Exhibited exceptional planning and organizational abilities in partnership with the team to effectively manage roadside operations
- Support to Sales in hand holding of a national account and streamlining the operational procedures.
Personal Information
- Date of Birth: 10/31/79
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages
- Hindi
- English
- Kannada (Beginner)
- Telugu (Beginner)
Hobbies and Interests
- Listening Music
- Playing and Watching Cricket
Disclaimer
I, Sandeep Kushwaha, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.
Timeline
Cluster Operations Manager - UP East
DP World Express Logistics
05.2023 - Current
Cluster Head - UP East
M/s Rivigo Service Pvt Ltd
08.2021 - 05.2023
Manager - Distributions
M/s Gati Kintetsu World Express Limited
09.2019 - 08.2021
Operations Team Leader
FedEx Express Transportation & Supply Chain Services India (P) Ltd.
01.2013 - 09.2019
Hub Incharge
Future Supply Chain Solution Ltd
06.2010 - 01.2013
Assistant Branch Manager
Associated Road Carriers Limited
11.2008 - 06.2010
Branch Incharge
A Transport Corporation of India Limited
08.2001 - 11.2008
PGD - Supply Chain Management
Himalayan University
PGD - Computer Application
SICE Computer Education
Post Graduate -
Purvanchal University
Graduate -
Purvanchal University
10+2 -
Janta Inter College
10th -
Janta Inter College
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