Amit Varma
Mumbai
Summary
Dynamic leader with a proven track record at Golden Hospitality Services Pvt Ltd, excelling in Business development, and operational efficiency. Mastered client relationship management and strategic execution, achieving a 30% improvement in sales performance. Skilled in tendering, bidding, and leveraging CRM tools, demonstrating exceptional decision-making and adaptability.
Overview
23
23
years of professional experience
Work History
Pan India Head – Operations & Business Development
Golden Hospitality Services Pvt Ltd
Mumbai
04.2020 - Current
- National Business Expansion: Spearheaded efforts to expand the Integrated Facility Management (IFM) portfolio, identifying and capitalizing on new business opportunities, and driving growth in new regions and verticals across India
- Policy and Framework Development: Developed robust policies for operational excellence, safety, compliance, and facility management standards across the country
- Coordination and Performance Management: Worked with regional heads to ensure uniform service delivery
- Monitored KPIs, team performance, and conducted performance appraisals to optimize results
- Budget Planning: Managed and optimized budgets for IFM operations across India, ensuring effective resource allocation, cost control, and operational efficiency
- Client Relationship Management: Built and nurtured key client relationships, ensuring consistent service quality, resolving issues proactively, and driving customer satisfaction
- Compliance and Reporting: Ensured internal audits and compliance checks were consistently conducted across multiple locations to uphold operational and safety standards
- Leadership: Led, motivated, and developed a high-performing national team, fostering a culture of excellence, accountability, and professional growth
Senior Manager – Business Development
Sanjay Maintenance Services Pvt Ltd
Mumbai
03.2015 - 04.2020
- Market Research and Business Development: Conducted in-depth market research and developed marketing strategies to expand the business, resulting in increased market penetration.
- Account Management: Maintained and developed relationships with key accounts, ensuring service excellence, and identifying opportunities for further business growth.
- Bid Preparation and Tendering: Managed the preparation of technical and commercial bids for participating in tenders across India, driving new business opportunities.
- Sales Reporting and Strategy Development: Regularly updated senior management on pipeline developments and sales performance across regions, like Delhi, MP, and Mumbai.
- Lead Generation System Development: Designed and implemented a new lead generation system that resulted in a 30% improvement in sales performance across the organization.
Key Account Manager
Eureka Forbes Ltd
Mumbai
05.2011 - 08.2014
- Client Relationship Management: Managed corporate key accounts and developed new accounts, ensuring smooth end-to-end relations, and anticipating customer needs.
- Lead Conversion: Conducted site surveys, presentations, and product demonstrations to convert leads into revenue-generating clients.
- Sales and Activity Reporting: Reported weekly and monthly activities and achievements to senior management, ensuring clear communication of progress and challenges.
Mumbai Business Development Manager
Corporate Millennium Channel Partner, Kimberly Clark
07.2008 - 12.2010
- Team Leadership: Managed staff, prepared work schedules, and assigned duties, while ensuring team collaboration to achieve set objectives.
- Product marketing and advertising: Developed and implemented marketing strategies and advertising campaigns to drive product awareness and sales.
- Sales Performance Management: Analyzed financial statements, sales performance, and other metrics to ensure team productivity and achievement of sales targets.
Commercial Accounts Executive
Advances Insurance
Chicago
01.2002 - 01.2007
- Client Management: Managed a portfolio of commercial lines clients, ranging from small businesses to multi-state corporations, handling all insurance needs including health, life, and commercial policies
- Policy Processing: Worked directly with underwriters to assess risks, submit paperwork, and process insurance policies
Education
B.COM -
AIEM
01.1999
H.S.C -
BOLS
01.1996
S.S.C -
BOLS
01.1994
Skills
- Sales and Business Development
- Leadership
- Operational Efficiency
- Client Relationship Management
- Strategic Planning and Execution
- Budgeting and Financial Management
- Tendering and bidding
- CRM Tools and Software
- Decision-making
- Microsoft Word
- Flexible and adaptable
Personal Information
Date of Birth: 06/09/78
Family
Belongs to a modern Hindu family with a strong business background. Married to Mrs. Sejal Varma, & have a Beautiful daughter
Timeline
Pan India Head – Operations & Business Development
Golden Hospitality Services Pvt Ltd
04.2020 - Current
Senior Manager – Business Development
Sanjay Maintenance Services Pvt Ltd
03.2015 - 04.2020
Key Account Manager
Eureka Forbes Ltd
05.2011 - 08.2014
Mumbai Business Development Manager
Corporate Millennium Channel Partner, Kimberly Clark
07.2008 - 12.2010
Commercial Accounts Executive
Advances Insurance
01.2002 - 01.2007
B.COM -
AIEM
H.S.C -
BOLS
S.S.C -
BOLS
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