Amitabh Upadhyay
New Delhi
Summary
Multi-talented Senior Manager well-versed and highly effective at developing, executing and directing key improvements to enable business enhancements and growth. Visionary leader with solid success leading business operations toward growth.
Overview
15
15
years of professional experience
Work History
Food and Beverage Manager and Operations HOD
Mahindra Holidays and Resort India Pvt Ltd
New Delhi
02.2024 - Current
- Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
- Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
- Mentored junior staff in the organization's business processes, customer service standards, and quality assurance protocols.
Food and Beverage Manager HOD
Sarovar Hotels and Resorts
New Delhi
06.2023 - 02.2024
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
Food and Beverage Manager HOD
Lemon tree Hotels Pvt Ltd
Jhansi
11.2020 - 06.2023
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
Food and Beverage Manager HOD
Sarovar Hotels and Resorts
New Delhi And Jhansi
07.2018 - 09.2020
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
Food and Beverage Manager HOD
Royal Orchid hotels
Bangalore
03.2017 - 07.2018
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
Assistant Food and Beverage Manager
Radha hometel by Sarovar hotels
Bangalore
07.2016 - 03.2017
- Negotiated customer contracts and maintained relationships with existing clients.
- Developed strategies to increase sales volume and market share.
- Monitored competitor activities, analyzed trends in the marketplace, and adjusted sales techniques accordingly.
Assistant Manager Food and Beverage
MGM Mark Whitefield by MGM group hotels
Bangalore
01.2013 - 07.2016
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
Banquet Coordinator
The Retreat Mumbai
Mumbai
01.2010 - 01.2013
- Developed and implemented processes to ensure accurate data entry into the customer relationship management system.
- Conducted market research to identify potential customers for sales campaigns.
- Prepared monthly reports on sales activities, revenue, expenses, and other key metrics.
Education
MBA - Marketing Management
Sikkim Manipal University
Bangalore 07-2016
Bsc HMCTT - Tourism And Hotel Management
SAMS Institute of Hotel Management
Varanasi 07-2010
12th Standard - Commerce
Kendriya Vidyalaya Manauri
Allahabad 05-2007
10th Standard - All Subjects
Kendriya Vidyalaya Manauri
Allahabad 05-2005
Skills
- Business performance management
- Reporting oversight
- Cross-functional team leadership
- Innovation management
- Partnership development
- Sales channel analytics
- Troubleshooting and problem resolution
- Resource allocation
- Budget administration
- Reporting management
- Data analytics
- Organizational development
- Market analysis
- Human resources management
- Database development
- Operations planning
- Documentation and reporting
- Strategic planning
- Talent development
Languages
English, Hindi
First Language
French
Beginner
A1
Timeline
Food and Beverage Manager and Operations HOD
Mahindra Holidays and Resort India Pvt Ltd
02.2024 - Current
Food and Beverage Manager HOD
Sarovar Hotels and Resorts
06.2023 - 02.2024
Food and Beverage Manager HOD
Lemon tree Hotels Pvt Ltd
11.2020 - 06.2023
Food and Beverage Manager HOD
Sarovar Hotels and Resorts
07.2018 - 09.2020
Food and Beverage Manager HOD
Royal Orchid hotels
03.2017 - 07.2018
Assistant Food and Beverage Manager
Radha hometel by Sarovar hotels
07.2016 - 03.2017
Assistant Manager Food and Beverage
MGM Mark Whitefield by MGM group hotels
01.2013 - 07.2016
Banquet Coordinator
The Retreat Mumbai
01.2010 - 01.2013
MBA - Marketing Management
Sikkim Manipal University
Bsc HMCTT - Tourism And Hotel Management
SAMS Institute of Hotel Management
12th Standard - Commerce
Kendriya Vidyalaya Manauri
10th Standard - All Subjects
Kendriya Vidyalaya Manauri
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