Versatile IT professional with 13+ years of experience, delivering expertise as a Technical Lead (5+ years), Scrum Master (2 years), and Project Manager (1 year). Skilled in architecting scalable solutions, driving agile transformations, and leading high-impact teams to exceed project goals. Proficient in Python, DialogFlow, and AWS, with a proven track record in stakeholder collaboration and process optimization.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Technical Architect
Agiliad Technology Pvt Ltd
08.2021 - Current
Led the design and development of a localized chatbot to enhance customer support using NodeJS, ReactJS, Python, DialogFlow, and Conversational AI to deliver context-aware, scalable responses.
Led the design and development of a localized chatbot to enhance customer support for [specific context, e.g., e-commerce platform, regional clients], using Python, DialogFlow, and Conversational AI, integrating a [e.g., Flask, FastAPI] backend to deliver context-aware, scalable responses.
Collaborated with cross-functional teams to design and implement innovative technical solutions, fostering streamlined communication channels and efficient problem resolution.
Assessed project milestones and team performance to keep team on-task.
Facilitated Scrum ceremonies for 2 agile teams, improving sprint velocity by 20% through optimized workflows.
Coached teams on agile best practices, reducing delivery time
Collaborated with product owners to refine backlogs, ensuring alignment with business goals.
Data Scientist
JP Morgan Chase & Co
01.2018 - 08.2020
Develop action plans to mitigate risk in decision making while leveraging Data Science
Migrate Hadoop boxes from PSI to VSI host for cost reduction
Designing and building data extraction, a cloud based application allowing reports to be switched against different data sources ie. Oracle, Elastic and Hive
Analyse and build solution for Oracle headroom issue by identifying possible tasks which could be closed and taken for early purging from database.
Design and develop business solution for Email classifier by making use of Neural Network logarithm by SciKit learn
Analyse the trend in system and provide answers to business problem by cleaning the data and visualising using Tableau
Engaging with product partners for understanding the use case and providing solutions along with trainings
Develop reconciliation framework using pyspark to ensure data consistency between Oracle and Hadoop
Build intelligent analyser by making use of NLP to extract keywords from emails.
Senior Software Engineer
HDFC Developers
02.2015 - 01.2018
Lead a team of 4 members in developing and maintaining lead verification system.
Understanding the challenges faced by the Lead Verification Team and proposing and implementing relevant solutions
Designing and building recommendation system using knn algorithm for real estate portal.
Designing autocomplete for advance search box by applying Hidden Markov Model.
Developed a free text search engine using NLP and MySql which takes on textual input from a user and interpolates information out of the text using text analytics.
Built a price validator system by mining different competitor website and validating the prices in our system using fuzzy logic and beautiful Soup
Created a regression model to predict future price of houses.
Software Engineer
Quikr India Pvt Ltd
12.2013 - 02.2015
Design and develop shopping cart by integrating vendor’s api for product listing
Design and implement data model for extending website to support multiple languages
Optimising the Web & API performance by implementing SOLR and memcache.
Software Engineer
EXA India Pvt Ltd
07.2012 - 11.2013
Design and build GUI based system to let the user create pages for the website along with the support to align text and images in the page
Integrating Paypal express checkout payment method for shopping cart
Design and build admin panel to display and manage enquiries collected from the website along with other Modules - Gallery, News, FAQ etc
Build admin panel allowing the admin to add / edit / delete a product. Displaying the active products on the website
Software Engineer
Dquip India Pvt Ltd
06.2011 - 07.2012
Design data models and build website for clients
Design dashboards and reporting tools.
Education
B.E - Information Technology
Pune University
01.2011
Skills
Python
Oracle, Mysql, MongoDB
Tableau
Machine Learning
Data Science
Microservices architecture
Software architecture design
Team leadership
Systems development lifecycle management
Agile methodology
Professional Scrum Master (PSM 1) Certified
API design and development
Problem-solving
Certification
RH-033 Red Hat Linux Essentials
IBM DB2 9 Fundamentals
Professional Scrum Master I
CSAS
Accomplishments
Awarded as a punctual and efficient employee
Extended the responsibility to manage clients within few months of joining