Ammu PS
Kitchener
Summary
Highly skilled IT professional with over 8 years of experience in Cloud Infrastructure and Endpoint Security. Proficient in managing security patch deployment, vulnerability remediation, and application configurations. Expertise with tools like Microsoft MECM, Manage Engine Endpoint Central, CrowdStrike, and SQL for IT operations. As a deaf professional, I bring a unique perspective, exceptional written communication skills, and a strong ability to foster inclusive and collaborative work environments. Adept at evaluating vulnerability reports, deploying custom scripts, and providing detailed compliance reporting to stakeholders, ensuring secure and efficient IT systems.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Associate III - Cloud Infrastructure Services
Infrastructure Transformation in UST
10.2022 - Current
- Assist with monthly security and critical patch deployments using Endpoint Central and MECM.
- Deploy applications and configurations via Endpoint Central and MECM.
- •Review vulnerability reports from Nessus and assist with patch management for servers and workstations.
- Compile and share monthly patch compliance reports with stakeholders.
- Troubleshoot patch failures on PCs and provide resolution.
- Support browser updates deployment using Endpoint Central and MECM.
- Monitor and manage BitLocker encryption via Endpoint Central.
- Manage CrowdStrike PC enrollment and generate reports.
- Oversee USB device control settings through CrowdStrike console.
- Monitor and respond to CrowdStrike alerts, coordinating remediation and triage activities.
- Collaborate on CrowdStrike sensor deployments and IOC (Indicator of Compromise) block configurations.
- Perform report generation and analysis using SQL.
Software Testing II
Tester in UST
02.2016 - 09.2022
- Creating the appropriate test cases based on the user-stories.
- Creating and Reviewing Test cases and Test Scenarios.
- Database Testing using SQL Developer.
- Document software defects, using a bug tracking system, and report defects to software developers.
- Defect reporting using JIRA.
- Retesting the bugs after the deployment.
Education
Bachelor Of Science - Computer Science Engineering
Kalasalingam University
Krishnankoil, Tamil Nadu05.2015
Skills
- Patch Management (Endpoint Central & MECM)
- Application packaging and deployment
- Antivirus Administration
- Windows Servers
- Application Configuration Deployment
- SQL Server Database
- Microsoft Office Tools like MS Word, MS Excel, PowerPoint
Awards
Rising Star
Certification
Generative AI Awareness Program
Timeline
Associate III - Cloud Infrastructure Services
Infrastructure Transformation in UST
10.2022 - Current
Software Testing II
Tester in UST
02.2016 - 09.2022
Bachelor Of Science - Computer Science Engineering
Kalasalingam University
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