Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Disclaimer
Certification
Timeline
Generic

Amresh Kumar Patel

Indore

Summary

Results-driven Network Engineer with robust skills in Cisco routing and switching. Proven ability to monitor network performance and troubleshoot issues effectively, ensuring 24/7 system availability.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Network Engineer

Tech Mahindra
Indore
03.2022 - Current
  • I am working as a: Network Engineer since last 3 year for Rakuten project.
  • Monitoring and troubleshooting network related issue and working on network related Tickets of the Japan ISP vendor Rakuten Symphony from Indore, Madhya Pradesh.
  • Identification of technical faults and major escalations and provide solutions for it.
  • Coordination with L2 team and field for immediate troubleshooting on the identified technical faults.
  • Ensure 24/7 availability of the production environment and lead the daily operations of the production environment.
  • Flexible to work in shift
  • Experience with network monitoring and management tools such as EPNM, DCNM.
  • To handle ticket management: - service desk tools.
  • Handle the TT according to priority basis with individual aging time.
  • To handle Fault management: - RCP tool.
  • Analyze the alarm with different type filter.
  • Such as: - IP link down, Interface down, RX power, ISIS/ BGP, Router rebooted, CRC Error.
  • Such as: - Device down, Critical devices, Ag4, Ag3, igw, ipbb, ISIS/BGP.

System Engineer

Flipkart
08.2021 - 03.2022
  • Managing and monitoring all installed systems and infrastructure.
  • Managing and monitoring servers and Resolving Network related issues.
  • Resolved daily bases customer issue.

Associate Engineer

Sysnet Global Technologies
08.2020 - 03.2021
  • Performs routine or entry-level engineering tasks.
  • Installing, testing, and maintaining operating systems, application software and system management tools.
  • Resolve Network issues.

Education

Bachelor of Science - Computer Science

AKS University
Satna
01-2020

Higher Secondary School - Mathematical Sciences

Saraswati Higher Secondary School Jail Marg Rewa
Rewa
01-2017

High School Diploma - Mathematics

Saraswati Higher Secondary School Jail Marg Rewa
Rewa
01-2015

Skills

  • Routing
  • Switching
  • SD-WAN
  • OSPF
  • Bgp
  • IS-IS protocol
  • Stp
  • Vlan
  • Vtp
  • Monitoring network performance
  • Monitoring Cisco routers and switches
  • Troubleshooting skills
  • Vendor coordination
  • Network monitoring
  • Network troubleshooting
  • Customer support

Accomplishments

  • Recognized with the Bravo Award, you have repeatedly demonstrated the core values of Rise and driven positive change at work. Keep up the outstanding work! Dedicated to the work, you can handle issues independently and take tasks very efficiently
  • Recognized with the 'Bravo Award,' dedicated to the work, can handle issues independently Takes tasks very efficiently. CR execution planned well, managed all ERT engagement
  • Recognized with the ‘BRAVO’ award, you have repeatedly demonstrated the core values of Rise and driven positive change at work. Keep up the outstanding work! You have played a vital role in SXC IPTX and enhanced the Ops L1 delivery and quality by proactive monitoring of network alarms and timely escalation to stakeholders, you have cleared all the TT backlogs of the network by putting in extra effort, and are well recognized by the customer as well

Languages

  • Hindi
  • English

Disclaimer

I hereby declare that the above information is true to the best of my knowledge and belief.

Certification

  • CCNA
  • N+
  • SCSU (Star Cyber Secure User)
  • Cloud computing
  • EHE (Ethical Hacking Expert)
  • ITF (Hardware)

Timeline

Network Engineer

Tech Mahindra
03.2022 - Current

System Engineer

Flipkart
08.2021 - 03.2022

Associate Engineer

Sysnet Global Technologies
08.2020 - 03.2021

Bachelor of Science - Computer Science

AKS University

Higher Secondary School - Mathematical Sciences

Saraswati Higher Secondary School Jail Marg Rewa

High School Diploma - Mathematics

Saraswati Higher Secondary School Jail Marg Rewa
Amresh Kumar Patel