Amresh Kumar Patel
Indore
Summary
Results-driven Network Engineer with robust skills in Cisco routing and switching. Proven ability to monitor network performance and troubleshoot issues effectively, ensuring 24/7 system availability.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Network Engineer
Tech Mahindra
Indore
03.2022 - Current
- I am working as a: Network Engineer since last 3 year for Rakuten project.
- Monitoring and troubleshooting network related issue and working on network related Tickets of the Japan ISP vendor Rakuten Symphony from Indore, Madhya Pradesh.
- Identification of technical faults and major escalations and provide solutions for it.
- Coordination with L2 team and field for immediate troubleshooting on the identified technical faults.
- Ensure 24/7 availability of the production environment and lead the daily operations of the production environment.
- Flexible to work in shift
- Experience with network monitoring and management tools such as EPNM, DCNM.
- To handle ticket management: - service desk tools.
- Handle the TT according to priority basis with individual aging time.
- To handle Fault management: - RCP tool.
- Analyze the alarm with different type filter.
- Such as: - IP link down, Interface down, RX power, ISIS/ BGP, Router rebooted, CRC Error.
- Such as: - Device down, Critical devices, Ag4, Ag3, igw, ipbb, ISIS/BGP.
System Engineer
Flipkart
08.2021 - 03.2022
- Managing and monitoring all installed systems and infrastructure.
- Managing and monitoring servers and Resolving Network related issues.
- Resolved daily bases customer issue.
Associate Engineer
Sysnet Global Technologies
08.2020 - 03.2021
- Performs routine or entry-level engineering tasks.
- Installing, testing, and maintaining operating systems, application software and system management tools.
- Resolve Network issues.
Education
Bachelor of Science - Computer Science
AKS University
Satna01-2020
Higher Secondary School - Mathematical Sciences
Saraswati Higher Secondary School Jail Marg Rewa
Rewa01-2017
High School Diploma - Mathematics
Saraswati Higher Secondary School Jail Marg Rewa
Rewa01-2015
Skills
- Routing
- Switching
- SD-WAN
- OSPF
- Bgp
- IS-IS protocol
- Stp
- Vlan
- Vtp
- Monitoring network performance
- Monitoring Cisco routers and switches
- Troubleshooting skills
- Vendor coordination
- Network monitoring
- Network troubleshooting
- Customer support
Accomplishments
- Recognized with the Bravo Award, you have repeatedly demonstrated the core values of Rise and driven positive change at work. Keep up the outstanding work! Dedicated to the work, you can handle issues independently and take tasks very efficiently
- Recognized with the 'Bravo Award,' dedicated to the work, can handle issues independently Takes tasks very efficiently. CR execution planned well, managed all ERT engagement
- Recognized with the ‘BRAVO’ award, you have repeatedly demonstrated the core values of Rise and driven positive change at work. Keep up the outstanding work! You have played a vital role in SXC IPTX and enhanced the Ops L1 delivery and quality by proactive monitoring of network alarms and timely escalation to stakeholders, you have cleared all the TT backlogs of the network by putting in extra effort, and are well recognized by the customer as well
Languages
- Hindi
- English
Disclaimer
I hereby declare that the above information is true to the best of my knowledge and belief.
Certification
- CCNA
- N+
- SCSU (Star Cyber Secure User)
- Cloud computing
- EHE (Ethical Hacking Expert)
- ITF (Hardware)
Timeline
Network Engineer
Tech Mahindra
03.2022 - Current
System Engineer
Flipkart
08.2021 - 03.2022
Associate Engineer
Sysnet Global Technologies
08.2020 - 03.2021
Bachelor of Science - Computer Science
AKS University
Higher Secondary School - Mathematical Sciences
Saraswati Higher Secondary School Jail Marg Rewa
High School Diploma - Mathematics
Saraswati Higher Secondary School Jail Marg Rewa
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