Amrita Mitra
Senior Relationship Manager
Noida,UP
Summary
Banking and business development expert with a proven track record in client servicing, revenue generation, managing high-value client relationship and portfolio expansion.
Overview
17
17
years of professional experience
3
3
Languages
Work History
Sr. Relationship Manager
Kotak Mahindra Bank
04.2024 - Current
- From April 2025: Transitioned focus to developing and deepening liability relationships with high net worth clients, enhancing portfolio diversification and client retention.
- Lead and manage NTB relationship for Delhi NCR. Managing portfolio of 120+ corporate for new acquisitions and for existing relationship management.
- Cross-selling of bank products to corporate clients.
- Conducted financial activity for corporate clients to enhance their understanding of banking products and services.
- Leading team of 7-9 sales executives to drive the target.
Sr. Relationship Manager
Au Small Finance Bank
Noida, India
04.2021 - 04.2024
- Managed a portfolio of 170+ corporate clients, providing comprehensive banking solutions and support for their salary account needs.
- Identified new business opportunities and developed relationships with key decision-makers to expand the client base.
- Cross-selling bank products to corporate clients.
- Tracks customer complaints/queries and turnaround times for customer satisfaction and ensures adherence to compliance and regulatory requirements, minimizing risk and ensuring client satisfaction.
- Led team of 7 sales executives to drive the target.
Relationship Manager
Kotak Mahindra Bank
01.2020 - 03.2021
- Cross-selling of bank products to existing sets of branch customers which are mapped.
- Informs customers of new products to further expand the banking relationship.
- Plans and conducts special sales initiatives and events for prospective and existing clients.
Assistant Manager of Business Development
CyFuture India Pvt Ltd
Noida, India
06.2019 - 10.2019
- Identifying new business opportunities and initiating business discussion with prospects till closure.
- Planning and preparing business proposals and commercial business according to client requirements.
Sr. Sales Manager
NetAmbit Infosource and E-services Pvt. Ltd.
Noida, India
06.2018 - 02.2019
Sales Manager
ProsperX Technologies Pvt. Ltd.
Noida
02.2017 - 06.2018
Relationship Manager
Bharat Matrimony.com Limited
Kolkata, India
10.2011 - 05.2016
Team Lead
Reliance BPO
Kolkata, India
09.2008 - 08.2011
Education
Bachelor of Arts - Hons (Beng)
University of North Bengal
North Bengal 04.2001 -
Skills
Corporate Salary Account Management
Portfolio Management
Sales and Business Development
Lead Generation
Client Rapport
Team Collaboration and Leadership
Personal Information
Nationality: Indian
Awards
2022, Excellence in Customer Service and Revenue growth, AU Small Finance Bank, Mr. Uttam Tibrewal
Title
Senior Relationship Manager
Timeline
Sr. Relationship Manager
Kotak Mahindra Bank
04.2024 - Current
Sr. Relationship Manager
Au Small Finance Bank
04.2021 - 04.2024
Relationship Manager
Kotak Mahindra Bank
01.2020 - 03.2021
Assistant Manager of Business Development
CyFuture India Pvt Ltd
06.2019 - 10.2019
Sr. Sales Manager
NetAmbit Infosource and E-services Pvt. Ltd.
06.2018 - 02.2019
Sales Manager
ProsperX Technologies Pvt. Ltd.
02.2017 - 06.2018
Relationship Manager
Bharat Matrimony.com Limited
10.2011 - 05.2016
Team Lead
Reliance BPO
09.2008 - 08.2011
Bachelor of Arts - Hons (Beng)
University of North Bengal
04.2001 -