ANAL BANERJEE
Senior Area Manager
Kolkata
Summary
A driven and progressive sales personnel with 14 years of experience in hardcore sales. Proven performance with genuine ability to generate new leads and tap into existing client base for fresh business. Open to extensive travelling.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Senior Area Risk Control Unit Manager
Bajaj Finserv Lending
Kolkata
07.2022 - Current
- Interact with respective process owners within Risk Containment Unit to identify the problem areas and brainstorm on probable solutions.
- Track all open issues, new developments for effective monitoring and timely closure.
- Review changes in the front-end applications that have an impact on the fraud risk or exposes customer's data to the external parties.
- Horizontal review of all products to replicate best practices as per the requirements and design of respective products.
- Planning of Annual Operating Projects for the Unit as well as Long Range plans to optimize the operational process and introduce new technologies.
- Carry POCs/Pilots to validate the benefit hypothesis before creation of requirement documents.
- Business testing of new functionalities before deployment to ensure all scenarios are covered.
- Post-production movement tracking of functionalities.
- Review important operational metrics (TAT/Touch/Friction/ Productivity/ Throughput) and ongoing KPI/KRI monitoring to access effectiveness / functioning of deployed capabilities.
- Continuous RCSA on the entire process lifecycle to determine the gaps that have led to frauds or may lead to frauds in future.
- Engage with Business / COE functions for new plans/projects, so that the RCU adjustments can be done well in advance.
- Collaborate with RCU team on field as well as HO.
Area Sales Manager
Bajaj Finserv Lending
Kolkata
10.2019 - 07.2022
- Achieve sourcing targets for Consumer Product Finance (CPF) loans from all retail formats in the assigned area.
- Manage key relationships with merchants & dealers along with Key Account Managers.
- Ensure resource productivity targets are met consistently.
- Manage large sales teams consisting of Sales Managers and Sales Officers.
- Manage sales process compliance at an area level.
- Manage administration for area level offices.
- Strategize, plan and execute the acquisition plan for the area as per AOP.
- Responsible for developing & driving sales productivity for the Sales area.
- Achieve POS opening targets at large/Medium/Small stores & Key Accounts/LFR.
- Liaise with relevant departments to get information support to sales team to ensure sales teams exceed the target.
- Conduct regular and detailed business reviews with team, to ensure business strategies are executed.
- Measure the productivity and efficiency level of sales team closely and initiate corrective action.
- Understand competitive landscape and market dynamics and provide necessary feedback to the product team.
- Responsible for the quality / risk of business acquired/portfolio within the sales area.
- Initiate and drive process improvement measures to ensure better productivity and superior customer experience.
- Recruitment and training of sales teams.
- Provide support to the collections team.
Sales Manager
Bajaj Finserv Lending
Kolkata
04.2016 - 10.2019
- Handling stores in open market in location.
- Handling all key channels in location.
- Handling a team of 15 sales associate.
- Ensure month on month target vs achievement.
- Setting goals, making action plans and working towards the implementation of the same.
- Getting new dealers empanelled to expand dealer base and manage dealer relationship.
- Doing several activities for product awareness.
- Attending daily morning meeting at the meeting point and giving all associate a training and making them aware of new EMI schemes, product process.
- Daily visits at dealer point solving queries like payment disbursement etc.
- Doing cross sale of other products like EW, All risk, mobile insurance.
- Recruits sales associates and giving them training about product and company policies.
- Helping to resolve the issue like manpower, cashback and pay out of merchants.
- Understanding the market potential by knowing finance penetration of all open market and key channels.
- Organizing monthly dealer meet to understand market gaps.
- Maintaining tracker brand wise and product wise.
Credit and Ops Manager
Bajaj Finserv Lending
Haldia
01.2015 - 04.2016
- Research and evaluate clients' creditworthiness.
- Create credit scoring models to predict risks.
- Approve or reject loan requests, based on credibility and potential revenues and losses.
- Calculate and set interest rates.
- Negotiate loan terms with clients.
- Monitor payments.
- Maintain records of loan applications.
- Follow up with clients to manage debt settlements and loan renewals.
- Ensure all lending procedures comply with regulations.
- Develop, review and update the companies credit policies.
- House of achiever's awarded.
- Hall of fame awarded.
- Awarded SPRINTER award two times.
Education
BCom -
University of Calcutta
Kolkata 01.1999 - 01.2002
Skills
- Channel Management
- Team Management
- Sales Training
- Marketing Campaigns
- Lead Generation
- Account Penetration
- Sales Planning
Interests
Playing football
Watching various games
Personal Information
Date of Birth: 10/26/79
Watching Football & listening songs
Folk songs and classical music.
Timeline
Senior Area Risk Control Unit Manager
Bajaj Finserv Lending
07.2022 - Current
Area Sales Manager
Bajaj Finserv Lending
10.2019 - 07.2022
Sales Manager
Bajaj Finserv Lending
04.2016 - 10.2019
Credit and Ops Manager
Bajaj Finserv Lending
01.2015 - 04.2016
BCom -
University of Calcutta
01.1999 - 01.2002
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