Anand Sampath
Process Lead
Trichy
Summary
Dynamic finance professional with over 14 years of experience in the BPO/BPS service industry, specializing in Accounts Receivable (O2C), Billing, and Cash Application utilizing Oracle and SAP. Proven expertise in Master Data Management and OneCall services for international logistics, complemented by strong skills in operations deck preparation and governance deck walkthroughs. Demonstrated ability to manage weekly and monthly CSL, high-value invoice releases, and QCF audit file preparation. Additionally, possesses 4.5 years of experience in new account opening and maintenance for US Citi Bank customers, focusing on dividend and interest entry posting, process documentation, escalation email handling, and financial reconciliation.
Overview
16
16
years of professional experience
1
1
Certification
3
3
Languages
Work History
Process Lead
Capgemini India
11.2016 - Current
- - Cash Application, Payment apply, Query handling on Unapplied and Unallocated amount, Revise Invoice Query Handling, Payment matching using Oracle and blackline, Aging Invoice follow-up’s for payment. Aging Queries follow-up with team.
- - Process Transition- Billing, One Call and DTP, SOP documentation, Escalation Log handling
- - Billing- High Value Invoice releasing, Daily CSL review and allocation, Dispatching Invoices
- - Weekly Operation Calls & Monthly Governance Call, PPT preparation for Challenges & action point
- - Lead invoice approval and processing using Error Correction, PeopleSoft and Oracle
- - Manage team and operations, process transition, and escalation handling.
- - Oversee CSL/SLA reporting, client communication, and master data management.
- - Process freight & duty tax invoices audit and QCF file sharing to Command Centre.
- - Conduct cross-training, process documentation, and perform month end reporting.
Tata Consultancy Services (TCS)
02.2012 - 09.2016
- - Managed account opening and maintenance for US Citi Bank customers.
- - Processed income entries via Citi Trust Platform and handled Escrow, Business, and Money Market accounts.
- - Conducted client calls, training sessions, and compliance testing at TCS Mumbai.
- - Maintained team attendance, process notes, and documentation.
Accounts Executive & EDP Assistant
Madras Auto Service
10.2010 - 02.2012
- - Managed accounts payable & receivable, cash bills, and vouchers.
- - Recorded sales & purchase entries and maintained daily income/expense tracking using NAV ERP.
- - Handled cheque collection, year-end passbook maintenance, and audit bill analysis.
- - Created purchase orders, invoices, and customer bills.
Supply Chain Analyst
Hewlett-Packard (HP)
12.2009 - 06.2010
- - Created and validated purchase orders (POs) using Smart Buy Tool.
- - Ensured accuracy in pricing, quantity, and vendor details before processing invoices.
- - Managed credit purchase invoices, resolved process-related queries, and escalated complaints.
- Skills & Tools Financial Management: Accounts Receivable, Banking & Reconciliation & Branch Accounting
- ERP & Software: Error Correction, PeopleSoft,Oracle, Ecis, Tera Data SQL, Tally, SAP FICO ECC, MS Office (Excel, Word, PowerPoint)
- Reporting & Analysis: CSL/SLA Reporting, Fiscal Year Variants (OB29), Process Documentation
Education
MBA - Accounting And Finance
Dhanalakshmi Srinivasan Engineering College
Perambalur, India 04.2001 -
Bachelor of Arts - Commerce
St Joseph College
Tiruchi, India 04.2001 -
Skills
Process documentation
Duty Tax and Freight Invoice releasing
DTP SOP Update
Leadership trained
Business process mapping
Teamwork and collaboration
Task prioritization
Oracle Payment apply and Verification
Peoplesoft query Handling
Customer Service Level (CSL)
QCF Audit and PPT Deck Preparation
Certification
SAP ERP
Timeline
SAP ERP
01-2024
Process Lead
Capgemini India
11.2016 - Current
Tata Consultancy Services (TCS)
02.2012 - 09.2016
Accounts Executive & EDP Assistant
Madras Auto Service
10.2010 - 02.2012
Supply Chain Analyst
Hewlett-Packard (HP)
12.2009 - 06.2010
MBA - Accounting And Finance
Dhanalakshmi Srinivasan Engineering College
04.2001 -
Bachelor of Arts - Commerce
St Joseph College
04.2001 -