Anantha Krishna Prasad
Assistant Manager
#30/7, 8th D Cross, Attiguppe, Vijayanagar 2nd Stage Bengaluru,KA
Summary
Motivated Assistant Manager knowledgeable about business operations , customer support and project management. Excellent team leader and problem solver with a resourceful and flexible approach. Offering 15+ years of total experience and 10+ years in Security automation(Electronics and IT). Strong competencies for addressing operational issues and concerns quickly. Determines staffing requirements, work assignments and schedules for new projects Currently working as Assistant Manger and handling technical support and project team across India.
Overview
4
4
Languages
5
5
years of post-secondary education
17
17
years of professional experience
Work History
Assistant Manager
Solus Security Systems Pvt Ltd
Bangalore, Karnataka
05.2011 - Current
- Responsible for day-to-day operations, including supervising 50+ team of engineers across Pan India sites.
- Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
- Built, supervised and mentored zone wise teams and leaders in receiving and inbound operations.
- Responsible for projects on schedule by managing deadlines and adjusting workflows as needed.
- SLA Management
- Management installation and commissioning activities.
- Setting and reviewing budgets and managing cost
- Overseeing of inventory of manpower and channelizing
- Researching and implementing alternative methods of efficiency
- Managing quality assurance on installation and support functions
- Setting targets for employees to drive company success and strengthen motivation.
Compliance Officer
Indiabulls Securities Ltd
Bangalore, Karnataka
11.2007 - 04.2011
- Managed quality programs to reduce overdue compliance activities.
- Implemented improvement initiatives and developed compliance testing program to monitor and identify gaps in new and existing practices.
- Reviewed company forms, marketing materials and communication procedures for compliance with applicable laws and guidelines.
- Drafting scripts and documentation, producing audio, tracking attendance and implementing audits.
- Monitored data export from internal and external systems, identifying and reporting potential risks.
- Improved collection process via solicitation and analysis of feedback as well as detailed reporting.
- Managed effective action plans to respond to audit discoveries and compliance violations.
- Scheduled and conducted evaluations of company policies, procedures and internal control structures.
Administration Officer
Ashudeep Infotech
Bangalore, Karnataka
05.2004 - 10.2007
- Maintained accurate, current and compliant financial records by monitoring and addressing variances.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Managed CRM database, including troubleshooting, maintenance, updates and report generation.
- Codified office structures and processes to promote teamwork and performance.
- Led project personnel to foster effective emergency resolution.
- Liaised with customers to align goals and effectively manage project completion.
- Managed agendas and calendars, boosting productivity and improving organizational initiatives.
- Successfully juggled multiple projects simultaneously to aid executive leaders.
Trainee
KPTCL Division office
Davanagere, Karnataka
03.2004 - 04.2004
- Attended training courses to build understanding of Powe industry.
- Shadowed senior team members to learn all related jobs.
- Learned new materials, processes and programs quickly to maximize performance.
- Increased understanding of power industry processes by assisting with Engineers tasks.
- Closely monitored Work order procedures to identify potential areas for improvement.
- Handled contractor correspondence and tracked records to foster office efficiency.
- Supported staff on special drawing of pole and line deployment . .
Education
Bachelor of Science - Information Technology
Karnataka State Open University
Mysore 04.2014 - 12.2015
Diploma in Electronics And Communication
DRR Polytechnic
Davanagere 04.1999 - 04.2002
Skills
Operations management
undefinedAchievements
- Successfully managed and delivered hundreds of projects, small to big . Private and Government.
- Received frequent recognition including promotions.
- Supervising the work of 50+ team members , offering constructive feedback on their work performance.
- Strong leader of customer support staff.
- Defined clear targets and objectives and communicated them to other team members.
- Identified individual development needs with appropriate training.
- Met all customer call guidelines including service levels, handle time and productivity.
- Appreciated for timely closure of projects and customer satisfaction
Timeline
Bachelor of Science - Information Technology
Karnataka State Open University
04.2014 - 12.2015
Assistant Manager
Solus Security Systems Pvt Ltd
05.2011 - Current
Compliance Officer
Indiabulls Securities Ltd
11.2007 - 04.2011
Administration Officer
Ashudeep Infotech
05.2004 - 10.2007
Trainee
KPTCL Division office
03.2004 - 04.2004
Diploma in Electronics And Communication
DRR Polytechnic
04.1999 - 04.2002
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