To secure a challenging role where I can leverage my education, skills, and experience to contribute to the success of the organization while fostering my professional growth and advancement.
Overview
11
11
years of professional experience
Work History
Senior Associate
FOODHUB SOFTWARE SOLUTIONS
Chennai
09.2022 - Current
Working as a Customer support Specialist for Restaurant Business owners
High Priority ticket resolving, technical issues
POS issues, App related issues, Digital Board, KIOSK and Website issues.
Senior Executive
DMI Technologies
Chennai
03.2022 - 07.2022
Worked as a Technical support Specialist for Corporate Clients
High Priority ticket resolving.
Associate
SUTHERLAND GLOBAL SERVICES
Chennai
11.2018 - 11.2021
Worked in Sales and Retention
Moved as Mobile Technical Support for end customers
Handled PC & Mobile related issues.
Executive
HEXAWARE
Chennai
03.2018 - 10.2018
Worked with First Advantage Client in an Outbound Process
Job objective is to do employment and education verification.
Associate
SITEL
Chennai
12.2013 - 09.2016
Worked as a Technical support Professional in Sitel India
Worked with Clients like Dell and AVG
Have experience making Outbound Calls
Communication trainer for the last 4 months of my Tenure.
Education
SSLC -
NSN Matriculation Higher Secondary School
Chennai, India
BSC Computer Science -
SRM University
Chennai, India
Skills
Network troubleshooting
Computer Application
PC Trouble Shooting Skills
Client Engagement
Production Support
Languages
English
Tamil
Timeline
Senior Associate
FOODHUB SOFTWARE SOLUTIONS
09.2022 - Current
Senior Executive
DMI Technologies
03.2022 - 07.2022
Associate
SUTHERLAND GLOBAL SERVICES
11.2018 - 11.2021
Executive
HEXAWARE
03.2018 - 10.2018
Associate
SITEL
12.2013 - 09.2016
SSLC -
NSN Matriculation Higher Secondary School
BSC Computer Science -
SRM University
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Siva Ganesh NSiva Ganesh N
Software Engineer at Foodhub Software Solutions India Private LimitedSoftware Engineer at Foodhub Software Solutions India Private Limited