Anchuman Gupta
BALLIA,UTTAR PRADESH
Summary
I seek challenging opportunities where I can fully use my skills for the success of the organization.
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Experienced and proactive [Job Title] offering [Number] years of progressive warehouse settings serving [Industry] needs. Talented in overseeing cost control, loss prevention and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities.
Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Hardworking and motivated [Job Title] with [Number] years of experience and record of success in [Type] industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Adaptable Manager offers [Number] years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.
Overview
7
7
years of professional experience
Work History
Manager
Synapse Solution Pvt.Ltd, Central Bank, of
BALLIA
02.2017 - Current
- I) Handling Clients Money Transaction ii) Open a New Account iii) Looking the scheme of Pradhan Mantri Jeevam Bima Yojna iv) Looking the scheme of Pradhan Mantri Suraksha Bima
- Yojna v) Handling Pension work
- Vi) Handling Loan Recover
- Vii) Handling Cashier
- Name : Anchuman Gupta
- Mother's Name : Mrs.Lilawati Gupta
- Father's Name : Mr.Sriram Gupta
- Date of Birth : 3rd January 1992
- Gender : Male
- Nationality : Indain
- Permanent Address : Badi Bazar, Maniar, Dist
- Balia
- Contact No :7318362194, 8932843055
Banking Customer Service Representative
2
BALLIA
01.2017 - Current
- Maintained financial accounts by processing customer adjustments.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Delivered products to customer locations on time.
- Maintained schedule of class assignments to meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Achieved cost-savings by developing functional solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Answered [Number] calls per shift to assist with customer questions and concerns.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Evaluated overall effectiveness of existing customer service policies and procedures and recommended changes as necessary.
- Counted and balanced cashier drawers.
- Maintained work area and kept cash drawer organized.
- Recommended, selected, located, and obtained products to meet customer needs.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Maintained updated knowledge through continuing education and advanced training.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Collaborated with others to discuss new opportunities.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Completed day-to-day duties accurately and efficiently.
- Leveraged [Software] skills to input and compile data gathered from various sources.
Education
Graduate - Arts
M.G.K.V.P. University
01.2018
B.A. - Economics
M.G.K.V.P.
University in U.P
01.2013
B.A. - Economics
M.G.K.V.P.
University in U.P
01.2012
Standard 12th -
Assam High School Education
01.2011
Skills
Sir I am Present Working in Central Bank of India
- Business Administration
- Financial Management
- Workforce Management
- Staff Development
- Business Development
- Policy Implementation
- Lead Generation
Languages
Hindi, English
First Language
Spanish
Beginner
A1
Timeline
Manager
Synapse Solution Pvt.Ltd, Central Bank, of
02.2017 - Current
Banking Customer Service Representative
2
01.2017 - Current
Graduate - Arts
M.G.K.V.P. University
B.A. - Economics
M.G.K.V.P.
University in U.P
B.A. - Economics
M.G.K.V.P.
University in U.P
Standard 12th -
Assam High School Education