Summary
Overview
Work History
Education
Skills
Websites
Certification
Interests
Timeline
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Divyaa Ponsingh

Divyaa Ponsingh

Chennai,Tamil Nadu

Summary

Dynamic Test Team Manager with over 11 years 7 months of experience in IT industry in Manual Testing and QA process in Banking, Insurance, Logistics, Warehouse and Supply chain Management Domains. Expert in leading diverse teams in delivering high-quality software solutions. Adept at aligning testing strategies with business objectives and ensuring projects are completed on time and within budget. I leverage strong leadership skills and a deep understanding of QA processes to foster collaboration among stakeholders and drive continuous improvement in testing practices. Certified Scrum Master. Core proficiencies: Project Management, Test Estimation, Strategic Planning, Process Documentation, Agile, Scrum and Waterfall Methodologies, Quality Assurance, Manual Testing, Risk Management, Project budgeting and status.

Overview

12
12
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Senior Test Coordinator and Team Manager

Cognizant
12.2023 - Current

Domain: Banking (CBS)

  • Develop and implement comprehensive test plans, strategies, and schedules.
  • Coordinate and oversee testing activities across cross functional teams.
  • Collaborate with release managers, developers and stakeholders to align testing objectives with project timelines.
  • Track and manage defects, working closely with developers to ensure timely resolution.
  • Monitor test progress, defect reports, dashboards, WSR, MSR's, report on key metrics and ensure adherence to testing standards.
  • Identify risks, issues, and bottlenecks, and propose solutions to mitigate them.
  • Facilitate Test Demos, Walkthrough and Sign Off reports.
  • Mentor and coach Agile practices to the team
  • Experience with cloud based test environments like AWS and test management tools (e.g. ALM, Jira, Azure Devops).
  • Contribute to RFP's or pre-sales for QA estimation and proposals.

Senior Test Lead and Scrum Master

Cognizant Technologies
03.2021 - 12.2023

Domain: Supplychain management (Cargill)

  • Involved in preparation of Test Estimation and Test plan.
  • Lead and support testers with regards to testing processes and procedures.
  • Warehouse Application: Tecsys application testing.
  • Guidewire: Policy center, Claim Center.
  • Azure, AWS Workspaces.
  • Validating implementation of Test strategy and approach.
  • Ensure that release deliverables adhere to project standards and are in line with existing system functionality and given requirements.
  • Coach the Scrum team with Agile methodologies and Scrum meetings.
  • Monitor team's backlog daily and ensured with accurately reflects without any impediments.
  • Facilitate daily stand-up meetings, reviews, retrospectives, sprint Planning, stakeholder meetings and other scrum related activities.
  • Chosen to helm RFP selection process for a high profile project to understand the future technology needs to support business priorities and operations.
  • Excellent communication, interpersonal acumen and a primary contact for project kickoffs, deployment, testing, management of critical issues and risks.

Test Team Lead and Scrum Master

Cognizant Technologies
02.2020 - 03.2021

Domain: Warehouse (UPS)

  • Preparation of Test Estimation and Test plan.
  • Lead the scrum team in using Agile methodology and scrum practices.
  • Involved in sprint planning, daily scrum, sprint review, sprint retrospective, and product backlog refinement.
  • Helping the product owner and development team to achieve customer satisfaction.
  • Keep all Parties on Track and practice Agile methodologies by using Burn Down charts and making the team understand where progress is.
  • Host Daily Stand-up Meetings.
  • Assist the Product Owner With the Product Backlog of the team's progress.
  • Remove impediments and coach the scrum team on removing impediments.
  • Preparing the Interim, and Daily status reports.
  • Reporting, analyzing and documenting the test results.
  • Tracking the progress of Bug Reports.

Test Lead - Scrum

Cognizant Technologies
12.2019 - 02.2020

Domain: Automotive (Nissan)

  • Led a cross-functional testing team in an Agile environment, ensuring the effective execution of testing strategies and adherence to best practices.
  • Developed test scripts and maintained test cases to improve testing efficiency and coverage within the Scrum framework.
  • Collaborated with product owners to refine user stories and acceptance criteria, ensuring clarity and alignment with testing objectives.
  • Mentored junior testers in Agile methodologies and testing processes, fostering professional growth and team collaboration.

Test Lead and Scrum Master

Cognizant Technologies
01.2018 - 10.2019

Domain: Insurance (Suncorp)

Product Owner for a POD Structure Testing Team and worked as Scrum Master.

  • Conducted Sprint Planning, Daily standup, Sprint Review and Sprint Retrospective meetings.
  • Handled BDD based automation frameworks along with the team and handled the automation testing deliverables are on time.
  • Gained Knowledge in automation framework design and implementation.
  • Automation Tools handled: HP UFT and Selenium Web Driver.
  • Assigning tasks to the team to Automate regression and enhancement scenarios.
  • Involved in planning, monitoring and control of testing activities and tasks.
  • Involved in test estimation and discussions involved for resource planning.
  • Day to day status reports and QSR report preparations.
  • Attending the elaboration session conducted by the BA's and start analyzing the requirements.
  • Post analysis, test designing and getting sign off from the corresponding BA's and the Developers.
  • Shoulder check along with the developer once the code is developed in the developer local.
  • Tracking Post code merge, SIT testing and the documenting the results.
  • Provided demo to the Suncorp Business Team for each and every testing performed and getting it signed off.
  • API and Database testing.
  • Knowledge Transfer sessions for Suncorp QA's.
  • Conducted a session for Suncorp Offshore Team on 'Building Quality Inn'.
  • Continuously coordinating with Suncorp QA Team members on all aspects and reporting it to the management.

Test Lead

Cognizant Technologies
12.2016 - 01.2018

Domain: Insurance(QBE)

  • Preparation, Review of test scripts and execution of the same in test management tool TFS.
  • Daily and weekly status report preparation.
  • Attend defect triage meeting and performed Root Cause Analysis for the defects and circulate to the customers.
  • Perform Shakedown testing after every build deployment.
  • Test Summary & Sign-off document Preparation.
  • Root Cause Analysis for UAT defects.

Test Analyst

SQS India BFSI ltd
08.2013 - 10.2016

Domain - Banking (Tsys)

  • Hands on experience with TS Prime 4, a card management system which is used by acquirers and issuers across the globe.
  • TSYS CORE projects includes testing for various enhancements of Modules in latest version of TSYS Prime.
  • Performing functional, Regression, Integration Testing, End to end Testing for TSYS (PRIME 4).
  • Contributing to engineering test cases based on release content and marketing requirements.
  • Creating test cases that functionally verify release content as well as previously existing functionality.
  • Maintain project trackers to monitor on the project milestones.
  • Identifying and documenting defects consistently and clearly with the development team.
  • Worked with HP QC for defect Management Analysis.
  • Preparation of various Incoming files (Clearing Files BASE II files for VISA, MasterCard).
  • Simulating Authorization from VISA test Simulator and MasterCard Authorization System.
  • Constructing Authorization messages as per the ISO 8583-1987 and processing in LinkDHI and LinkPhim.
  • Identifying critical defects, preparing Defect logs and raising the defects in JIRA (Defect tracking tool) and following test closure.
  • Preparing SQL queries to identify the Test data.
  • Posting of authorization both manually and via authorization trackers and also posting of matching for the same authorization.
  • Direct client interaction and attending of defect calls with the client on regular basis.

Education

BE - Computer Science Engineering

Sathyabama University
Chennai, India
08.2005 - 04.2009

MS - Advanced Computer Science

University Of Leicester
United Kingdom
01.2011 - 09.2012

Skills

Project Management

Strategic Planning

Process Documentation

Manual Testing

Project budgeting

Agile Coaching

Defect Tracking Tools - HP ALM, JIRA, Confluence, Kanban

Programming Languages: Java, API, Postman, SQL, XML, XPath

Documentation: MS Office

SLDC Methodology: Agile, Waterfall, Behavior Driven Development

Banking Applications: PRIME 4 Web Applications and Prime Thick clients

Cross-functional coordination

Test documentation

Certification

Certified Scrum Master

Interests

Dancing
Painting
Fitness

Timeline

Senior Test Coordinator and Team Manager

Cognizant
12.2023 - Current

Senior Test Lead and Scrum Master

Cognizant Technologies
03.2021 - 12.2023

Test Team Lead and Scrum Master

Cognizant Technologies
02.2020 - 03.2021

Test Lead - Scrum

Cognizant Technologies
12.2019 - 02.2020

Test Lead and Scrum Master

Cognizant Technologies
01.2018 - 10.2019

Test Lead

Cognizant Technologies
12.2016 - 01.2018

Test Analyst

SQS India BFSI ltd
08.2013 - 10.2016

MS - Advanced Computer Science

University Of Leicester
01.2011 - 09.2012

BE - Computer Science Engineering

Sathyabama University
08.2005 - 04.2009
Divyaa Ponsingh