Divyaa Ponsingh B.E., MS

Domain: Banking (CBS)

• Develop and implement comprehensive test plans, strategies, and schedules.
• Coordinate and oversee testing activities across cross functional teams.
• Collaborate with release managers, developers and stakeholders to align testing objectives with project timelines.
• Track and manage defects, working closely with developers to ensure timely resolution.
• Monitor test progress, defect reports, dashboards, WSR, MSR's, report on key metrics and ensure adherence to testing standards.
• Identify risks, issues, and bottlenecks, and propose solutions to mitigate them.
• Facilitate Test Demos, Walkthrough and Sign Off reports.
• Mentor and coach Agile practices to the team
• Experience with cloud based test environments like AWS and test management tools (e.g. ALM, Jira,).
• Contribute to RFP's or pre-sales for QA estimation and proposals.
• Assist in developing and testing AI applications using LLM APIs
• Learn and apply prompt engineering techniques for text generation.
• Learning and creating prompts to build test cases.
• Support data preprocessing, annotation, and model evaluation tasks.
• Collaborate with cross-functional teams to integrate AI features into real-world products.
• Document experiments, model outputs, and performance metrics
• Stay updated on AI trends, especially in multimodal models and GenAI tools

Domain: Supplychain management (Cargill)

• Involved in preparation of Test Estimation and Test plan.
• Lead and support testers with regards to testing processes and procedures.
• Warehouse Application: Tecsys application testing.
• Guidewire: Policy center, Claim Center.
• Validating implementation of Test strategy and approach.
• Write and maintain automated test scripts using Playwright (JavaScript/TypeScript)
• Perform functional and UI testing of web applications using Playwright
• Ensure that release deliverables adhere to project standards and are in line with existing system functionality and given requirements.
• Coach the Scrum team with Agile methodologies and Scrum meetings.
• Monitor team's backlog daily and ensured with accurately reflects without any impediments.
• Facilitate daily stand-up meetings, reviews, retrospectives, sprint Planning, stakeholder meetings and other scrum related activities.
• Chosen to helm the RFP selection process for a high-profile project to understand the future technology needs to support business priorities and operations.
• Excellent communication, interpersonal acumen and a primary contact for project kickoffs, deployment, testing, management of critical issues and risks.

Domain: Warehouse (UPS)

• Preparation of Test Estimation and Test plan.
• Lead the scrum team in using Agile methodology and scrum practices.
• Involved in sprint planning, daily scrum, sprint review, sprint retrospective, and product backlog refinement.
• Helping the product owner and development team to achieve customer satisfaction.
• Keep all Parties on Track and practice Agile methodologies by using Burn Down charts and making the team understand where progress is.
• Host Daily Stand-up Meetings.
• Assist the Product Owner With the Product Backlog of the team's progress.
• Remove impediments and coach the scrum team on removing impediments.
• Preparing the Interim, and Daily status reports.
• Reporting, analyzing and documenting the test results.
• Tracking the progress of Bug Reports.

Domain: Automotive (Nissan)

• Led a cross-functional testing team in an Agile environment, ensuring the effective execution of testing strategies and adherence to best practices.
• Developed test scripts and maintained test cases to improve testing efficiency and coverage within the Scrum framework.
• Collaborated with product owners to refine user stories and acceptance criteria, ensuring clarity and alignment with testing objectives.
• Mentored junior testers in Agile methodologies and testing processes, fostering professional growth and team collaboration.

Domain: Insurance (Suncorp)

Product Owner for a POD Structure Testing Team and worked as Scrum Master.

• Conducted Sprint Planning, Daily standup, Sprint Review and Sprint Retrospective meetings.
• Handled BDD based automation frameworks along with the team and handled the automation testing deliverables are on time.
• Gained Knowledge in automation framework design and implementation.
• Automation Tools handled: HP UFT and Selenium Web Driver.
• Assigning tasks to the team to Automate regression and enhancement scenarios.
• Involved in planning, monitoring and control of testing activities and tasks.
• Involved in test estimation and discussions involved for resource planning.
• Day to day status reports and QSR report preparations.
• Attending the elaboration session conducted by the BA's and start analyzing the requirements.
• Post analysis, test designing and getting sign off from the corresponding BA's and the Developers.
• Shoulder check along with the developer once the code is developed in the developer local.
• Tracking Post code merge, SIT testing and the documenting the results.
• Provided demo to the Suncorp Business Team for each and every testing performed and getting it signed off.
• API and Database testing.
• Knowledge Transfer sessions for Suncorp QA's.
• Conducted a session for Suncorp Offshore Team on 'Building Quality Inn'.
• Continuously coordinating with Suncorp QA Team members on all aspects and reporting it to the management.

Domain: Insurance(QBE)

• Preparation, Review of test scripts and execution of the same in test management tool TFS.
• Daily and weekly status report preparation.
• Attend defect triage meeting and performed Root Cause Analysis for the defects and circulate to the customers.
• Perform Shakedown testing after every build deployment.
• Test Summary & Sign-off document Preparation.
• Root Cause Analysis for UAT defects.

Domain - Banking (Tsys)

• Hands on experience with TS Prime 4, a card management system which is used by acquirers and issuers across the globe.
• TSYS CORE projects includes testing for various enhancements of Modules in latest version of TSYS Prime.
• Performing functional, Regression, Integration Testing, End to end Testing for TSYS (PRIME 4).
• Contributing to engineering test cases based on release content and marketing requirements.
• Creating test cases that functionally verify release content as well as previously existing functionality.
• Maintain project trackers to monitor on the project milestones.
• Identifying and documenting defects consistently and clearly with the development team.
• Worked with HP QC for defect Management Analysis.
• Preparation of various Incoming files (Clearing Files BASE II files for VISA, MasterCard).
• Simulating Authorization from VISA test Simulator and MasterCard Authorization System.
• Constructing Authorization messages as per the ISO 8583-1987 and processing in LinkDHI and LinkPhim.
• Identifying critical defects, preparing Defect logs and raising the defects in JIRA (Defect tracking tool) and following test closure.
• Preparing SQL queries to identify the Test data.
• Posting of authorization both manually and via authorization trackers and also posting of matching for the same authorization.
• Direct client interaction and attending of defect calls with the client on regular basis.