Drove branch and business expansion strategy using bureau industry data across products, setting quarterly growth and market share targets.
Evaluated inorganic growth opportunities through assessment of acquisition targets and asset portfolios.
Prepared high-impact strategy decks and documents for investor presentations, chairman reviews, board meetings, and conference calls.
Led an organization-wide cross-sell program across all LOBs, delivering ₹1,000 Cr+ annual disbursal uplift, and introduced dynamic risk-based pricing to optimize yields.
Designed and operationalized a retention calculator (deployed in call centre & service teams) to curb ~5% book erosion by minimizing foreclosures across multiple loan products.
Conducted geospatial sourcing analysis for 19K+ locations across 400+ branches using Google Geocoding API, optimizing branch-level acquisition strategy.
Implemented lead management system enhancements for secured & unsecured loans, integrating with LMS to filter 10M+ leads annually.
Tracked and analyzed delinquency at city/product level, collaborating with risk, policy, collections, and sales teams to implement ECL reduction strategies.
Defined and delivered detailed requirements (use cases & user stories) for digital upsell & cross-sell journeys.
Partnered with data science and analytics teams to scope, design, and implement scorecards and business rules in BRE.
Coordinated multi-department workshops (product, policy, analytics, IT) to align requirements, build project plans, and ensure on-time execution of initiatives.
Senior Manager Business Intelligence Unit
IDFC First Bank
BKC, Mumbai
11.2021 - 05.2023
Developed a behavioral scorecard for rural mortgages (top-up & retention) that reduced customer churn by ~20%while improving overall loan book quality.
Designed collection strategies across 6 rural loan products, building 7 predictive models for roll-back and normalization of accounts across different DPD buckets.
Led UAT for migration to AWS S3, creating an in-house data mart to streamline data access and reporting.
Conducted knowledge-sharing workshops on model development best practices, delivering SageMaker notebook walkthroughs for the analytics team.
Performed ad-hoc portfolio analyses for quarterly & annual reporting, and collaborated with external stakeholders to integrate alternate data sources.
Manager Risk Analytics
Axis Bank
Mumbai
04.2020 - 11.2021
Monitored key risk metrics across 7 loan products, ensuring strict adherence to RBI regulations and internal risk guidelines.
Defined risk guardrails for Wheels, LAS, and ODFD products, strengthening portfolio quality and policy discipline.
Automated daily and monthly risk dashboards using SAS Macros, integrated with 35+ Tableau views to provide real-time insights on sourcing, portfolio risk, and moratorium behavior.
Built customer-level risk aggregation framework for retail lending, enabling a holistic risk view at customer level vs. account level.
Devised cut-off strategies for the new application scorecard in used car loans, optimizing approval rates while containing portfolio risk.
Simulated risk impact of policy changes, analyzing approval rates and delinquency outcomes to recommend amendments to policy norms.
Senior Analyst
Si Creva Capital Services (Kissht)
Mumbai
05.2019 - 04.2020
Built and deployed a 15-day payday loan model (end-to-end: variable generation, testing, validation, and stability monitoring) leveraging bureau and digital data variables.
Streamlined underwriting policy & funnel control for consumer loans and franchisee products by capturing real-time accept/reject data through coded criteria.
Automated risk dashboards to monitor repeat borrowing, fraud, and default rates, including segmented demographic vintage curves for deeper portfolio insights.
Engineered new scorecard variables by utilizing alternate data sources and ~2,500 bureau attributes, enhancing risk prediction accuracy.
Developed and maintained automated underwriting codes for the cross-sell segment (~5% of total loan book), improving efficiency and scalability.
Led onboarding and training of 7 data engineers, establishing daily reporting processes and collection metric tracking.
Management Trainee
Qbera Personal Loans
Bangalore
04.2018 - 05.2019
Developed a bank statement parser (PDF & XML) to extract and analyze key financial indicators (salary, run-off days, AMB, EMIs, spending patterns), enabling accurate customer segmentation and loan underwriting.
Built a scalable web scraper (regex-based) that captured data on 1.9M+ companies (incorporation details, paid-up capital, director linkages), strengthening company risk categorization and credit assessment.
Designed and implemented a proprietary automated credit scorecard that evaluates creditworthiness, lending limits, and pricing using customer demographics, credit history, and behavioral data.
Delivered monthly cohort analyses, top-line/bottom-line reporting, and funnel simulations, driving strategic decisions such as FLDG partnerships and targeted policy interventions across customer segments.
Engineered a fully automated underwriting engine processing ₹1M+ cases monthly, powering the top-up loan segment (6–7% of total disbursals) by validating repayment history, calculating EMIs, and generating FOIR-based offers.
Management Trainee at ADITYA BIRLA CAPITAL – ADITYA BIRLA SUN LIFE INSURANCEManagement Trainee at ADITYA BIRLA CAPITAL – ADITYA BIRLA SUN LIFE INSURANCE
Senior Executive Relationship Manager at Aditya Birla Capital(Aditya Birla Sunlife Insurance Company Ltd)Senior Executive Relationship Manager at Aditya Birla Capital(Aditya Birla Sunlife Insurance Company Ltd)
Head of Operations,Partnerships & Alliances at Aditya Birla Capital - Wellness & Health InsuranceHead of Operations,Partnerships & Alliances at Aditya Birla Capital - Wellness & Health Insurance