ANIL KUMAR
Warisaliganj
Summary
Dynamic Branch Relationship Executive at ICICI Credit Card, adept at enhancing customer satisfaction through expert problem resolution and effective client communication. Proven ability to support sales initiatives while fostering strong customer relationships, ensuring a seamless service experience. Committed to delivering results and driving client loyalty in a competitive environment.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
3
3
years of professional experience
2024
2024
years of post-secondary education
Work History
Branch Relationship Executive
ICICI CREDIT CARD
01.2022 - 01.2025
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Master of Commerce -
IGNOU
02.2024 - 02.2026
Bachelor of Commerce -
KRISHAK COLLEGE DEODHA
PAKRIBRMA, India 02.2020 - 02.2023
Gandhi Inter College
Nawada , India Skills
- Customer relationship management
- Problem resolution
- Sales support
- Client communication
Timeline
Master of Commerce -
IGNOU
02.2024 - 02.2026
Branch Relationship Executive
ICICI CREDIT CARD
01.2022 - 01.2025
Bachelor of Commerce -
KRISHAK COLLEGE DEODHA
02.2020 - 02.2023
Gandhi Inter College