Anil Kumar Koganti
Guntur
Summary
To pursue a challenging career and to be a part of progressive organization that gives scope to enhance my knowledge and utilize my skills towards the growth of the organization also to improve my personal skills. Attentive
Assistant provides skilled support to facilitate operational efficiency and meet challenging requirements. Highly organized, efficiency-driven and proactive in handling simultaneous tasks with little oversight. Excellent planning, problem-solving and decision-making abilities.
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
12
12
years of professional experience
Work History
F&B Captain
Lehari Resort holiday home pvt
Hyderabad
04.2022 - Current
- Communicated effectively with kitchen staff regarding order status updates.
- Assisted in taking orders from customers, answering questions about menu items and making recommendations when requested.
- Provided excellent customer service by proactively addressing customer complaints and concerns.
Restaurant Owner
Thurpthi food court
Hyderabad
01.2018 - 02.2019
- Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
- Located relevant vendors, set up schedules and coordinated delivery, storage and organization of inventory.
- Managed food preparation, guest interaction, quality control and customer relations.
Restaurant Owner/Operator
18spices multi cushion restaurant
Guntur
12.2016 - 11.2017
- Organized monthly meetings with employees to discuss performance goals and objectives.
- Maintained detailed records of stock inventory levels in order to minimize losses due to spoilage or theft.
- Hired and trained new staff members to ensure compliance with safety regulations and operational standards.
Restaurant Owner
18spices multi cushion restaurant
Hyderabad
01.2013 - 12.2016
- I have maintained my own restaurant which includes acquiring customers, booking tables processing orders, kitchen display, billing, payments, inventory marketing and customers.
- Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
- Managed food preparation, guest interaction, quality control and customer relations.
- Maintained relationships with suppliers and distributors in order to secure best deals on orders placed .
Education
Bachelor of Science - Computational Science
Annamalaiuniversity
Chennai07.2012
INTERMEDIATE -
ISO Junior College
Hyderabad07.2008
SSC -
Sai Aditya School
Guntur07.2003
Skills
- MS office
- Good Written and Communication Skills
- Self-Motivation
- Adjustable
- Self and Quick learner
- Complaint handling
- Reservation management
- Inbound and outbound calling
Languages
Telugu
First Language
Hindi
Upper Intermediate
B2
English
Upper Intermediate
B2
Timeline
F&B Captain
Lehari Resort holiday home pvt
04.2022 - Current
Restaurant Owner
Thurpthi food court
01.2018 - 02.2019
Restaurant Owner/Operator
18spices multi cushion restaurant
12.2016 - 11.2017
Restaurant Owner
18spices multi cushion restaurant
01.2013 - 12.2016
Bachelor of Science - Computational Science
Annamalaiuniversity
INTERMEDIATE -
ISO Junior College
SSC -
Sai Aditya School