Aniruddha Atul Palav
FRONT OFFICE
Sawantwadi
Summary
Detail-oriented Front Office Professional with extensive experience in administrative management and client relations. Delivered effective support for office functions, enhancing team collaboration and responsiveness to evolving demands. Expertise includes customer service, scheduling, and communication, underscoring commitment to reliability and professionalism. Contributed to the successful pre-opening of two properties.
Overview
4
4
Languages
5
5
years of professional experience
Work History
Front Office Executive
GHD Hotels
05.2026 - Current
- Monitored daily cash flow and reconciled transactions to maintain accurate financial records at the front desk.
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- A pre opening property at Nerul-Goa.
Front Office Associate
SinQ Symbol
10.2025 - 04.2026
- A pre-opening property of104 rooms
- - Coordinating with different departments for smooth operations
- - Resolving guest/customer complaints politely and efficiently
- - Maintained accurate records and handled administrative tasks efficiently.
- - Handling phone calls, emails, and visitor inquiries efficiently
- - Trained new front office associates in hotel policies, software usage, and customer service best practices.
- - Organized group bookings efficiently, coordinating logistics with other departments to ensure smooth events execution.
Front Office Associate
SinQ Prive
12.2024 - 08.2025
- - Greeting and Welcoming guests.
- - Carrying out Check-in and Check-out procedure smoothly.
- - Handling Payments and preparing reports.
- - Addressing Guest Inquiries.
- - Assigning rooms to the guests.
- Assisted guests with special requests, ensuring their needs were met and exceeding expectations.
- Increased room occupancy with effective upselling techniques and personalized recommendations.
Intern
Sindhudurg District Central Co-operative Bank
10.2024 - 11.2024
- - Customer Service
- - Loan processing
- - Computerization and Digitalization
- - Checking Documents
- - Administrative work
Quality Assurance Trainee
Mahindra And Mahindra Ltd
12.2021 - 08.2024
- Developed and documented standard operating procedures for team workflows.
- Executed 5's methodology to maintain organized and efficient work environment.
- Gained expertise in identifying gap and flush specifications between panels for quality control.
Education
Graduation(Bachelor of Commerce) - Banking And Finance
Modern College Of Commerce And Computer Studies
Nigdi-Pune04-2025
HSC School - undefined
Harmal Panchakroshi Higher Secondary School
Harmal, Goa03-2020
SSC School - undefined
St. Joseph High School
Pernem, Goa03-2018
Skills
Front desk operations
Customer service
Office administration
Data entry expertise
Billing and invoicing
Financial record-keeping
Data management
Report generation
Multitasking
Teamwork
Decision-making
Problem-solving aptitude
Interests
Playing Cricket, Listening Songs, Travelling
Timeline
Front Office Executive
GHD Hotels
05.2026 - Current
Front Office Associate
SinQ Symbol
10.2025 - 04.2026
Front Office Associate
SinQ Prive
12.2024 - 08.2025
Intern
Sindhudurg District Central Co-operative Bank
10.2024 - 11.2024
Quality Assurance Trainee
Mahindra And Mahindra Ltd
12.2021 - 08.2024
SSC School - undefined
St. Joseph High School
HSC School - undefined
Harmal Panchakroshi Higher Secondary School
Graduation(Bachelor of Commerce) - Banking And Finance
Modern College Of Commerce And Computer Studies
DECLARATION
I hereby declare that the above details are correct to the best of my knowledge it would be pleasure working in your organisation.