Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Anish Singh

Kolkata,WB

Summary

Experienced Salesforce QA professional with 6.8+ years of expertise in software testing, quality assurance, and test automation for Salesforce applications. Proficient in designing and executing comprehensive test plans, managing end-to-end testing processes, and leading QA teams to ensure high-quality software delivery. Skilled in functional, regression, automation, and performance testing to optimize application reliability and user experience. Strong ability to collaborate with cross-functional teams, implement QA best practices, and drive continuous process improvements in Agile environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Salesforce QA Senior Analyst

Accenture
12.2021 - Current
  • Optimized project management, resulting in timely deliverables and improved client satisfaction rates.
  • Mentored junior analysts, fostering professional development while enhancing overall team performance.
  • Conducted end-user demos for newly developed features during sprints and provided support for User Acceptance Testing (UAT) to ensure system alignment with business requirements.
  • Implemented Salesforce automation testing using AccelQ, enhancing test coverage and reducing manual effort by 40%, leading to faster release cycles.

Salesforce QA Analyst

Accenture
12.2019 - 11.2021
  • Design, develop, and execute test cases, test scripts, and test plans for Salesforce applications to ensure functional requirements are met.
  • Supported timely project completion through efficient prioritization and execution of test tasks.
  • Enhanced product performance by conducting comprehensive regression testing on new updates.
  • Tested GDPR compliance functionalities across Sales and Marketing Cloud, ensuring regulatory adherence and seamless deployment with zero defects.

Salesforce QA Associate

Accenture
05.2018 - 11.2019
  • Developed and updated test plans and strategies, ensuring a structured approach to testing across different phases.
  • Tested Salesforce standard and custom objects, validating end-to-end business processes for functionality and accuracy.
  • Executed and tracked test cases using JIRA, managing the defect life cycle and ensuring timely resolution.
  • Participated in agile scrum meetings for effective communication between QA team members and developers, promoting a collaborative work environment.


Education

Bachelor of Technology - Mechanical Engineering

Kalinga Institute of Industrial Technology
Bhubaneswar
04-2018

Senior Secondary Education (Class 12) - Science

Kendriya Vidyalaya Air Force Begumpet
Hyderabad, India
03-2014

Matriculation (Class 10) -

Kendriya Vidyalaya Island Ground
Chennai, India
03-2012

Skills

  • Test Plan Creation
  • Test Case Development
  • Defect Reporting
  • Mobile Application Testing
  • SOQL Data Retrieval Skills
  • ACCELQ Automation Testing Skills
  • Documentation Management
  • Analytical Problem Solving
  • JIRA Software Proficiency
  • Effective Stakeholder Communication

Certification

  • Salesforce Certified Administrator
  • Salesforce Certified App Builder
  • Salesforce Certified Sales Cloud Consultant
  • Salesforce Certified AI Associate
  • Salesforce Certified Platform Developer 1
  • ACCELQ Certified Test Automation Engineer

Accomplishments

  • Multiple Recognitions for Client Value Creation
  • Pinnacle Award
  • Star of the Month Award
  • Everest Award
  • Above All & Beyond Team Award

Timeline

Salesforce QA Senior Analyst

Accenture
12.2021 - Current

Salesforce QA Analyst

Accenture
12.2019 - 11.2021

Salesforce QA Associate

Accenture
05.2018 - 11.2019

Bachelor of Technology - Mechanical Engineering

Kalinga Institute of Industrial Technology

Senior Secondary Education (Class 12) - Science

Kendriya Vidyalaya Air Force Begumpet

Matriculation (Class 10) -

Kendriya Vidyalaya Island Ground
Anish Singh