Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic
ANISHA LAWRANCE

ANISHA LAWRANCE

Hyderabad

Summary

Expertise in Scheduling. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills .

Overview

11
11
years of professional experience
9
9
years of post-secondary education
4
4
Languages

Work History

Sr Recruiter, Recruitment Services- PS (WWOPS NA)

Amazon
Hyderabad
06.2021 - Current
  • Scheduling phone screen interviews for Consumer NA and WWops NA while working and coordinating with candidates and recruiters/interviewers/Hiring Managers
  • Handling rejections and recycles by sharing the feedback with the candidates
  • Performed peer to peer audits
  • Supporting PL and POC with dive deep analysis reports

Senior Associate

ERC, Amazon Bangalore
09.2020 - 03.2021
  • Assisting employees pay issues
  • Assisting employees with the punches and timecard related issues
  • Assisting employees with the benefits related queries.

Registration Specialist

Deloitte Hyderabad
05.2016 - 11.2018
  • Co-ordinate with the US and global planners and build upcoming meeting and events
  • Coordinating with the clients on the events and updating them with the weekly records and monthly records
  • Handling credit card payments and other participant requests
  • Closing the events as per the event dates.

Cluster Reservation Agent

Hilton Ras al Khaimah
Dubai
05.2015 - 11.2015
  • Taking reservations for room booking
  • Taking booking for 7 cluster Hilton properties
  • Maintaining guest request records
  • Meeting targets for selling higher category rooms.

Guest Service Agent

Communication center, Westin Hyderabad Mindspace
10.2013 - 04.2015
  • Acted as a shift in charge for a team of 4 members & responsible for creating duty roasters & week – off scheduling
  • Maintaining records for guest requests and records for necessary stocks required for guest
  • Taking food orders
  • Handling guest complaints

Guest Service Officer

Communication center, Park Hyatt Chennai, Taj Krishna
Hyderabad
07.2012 - 05.2013
  • Worked as a guest service officer and provided flawless, professional and high-class guest service experience
  • Maintaining records for the guest and their special requests
  • Trainings:
  • ODC for reputed Hotels through College, Industrial exposure Training in all the Departments from

Education

Intermediate -

Loyola Academy Jr. College
01.2006 - 04.2008

X Class - undefined

Auxilium High School

Diploma - Aviation, Hospitality and Air Travel Management (ATM

Frankfinn Institute of Air Hostess Training
01.2008 - 04.2009

BHMCT - undefined

Regency College of Hotel Management & Catering Technology
01.2009 - 04.2012

MBA - Human Resources

Annamalai University
01.2016 - 04.2018

Skills

TECHNOLOGY & TOOLS EXPOSUREundefined

Accomplishments

  • Awarded with Dazzler for the Month of August 2022, April 2023.
  • Awarded with Master Blaster for Q4 quarter 2022.
  • Received accolades from interviewers and recruiter.
  • Consistently maintaining100% Quality and SLA metrics.
  • Received spot awards in deloitte for client appreciation.





Additional Information


  • Performed Work assignments
  • Assisted PLs and POC with reports.
  • Quality Audits for Consumer NA
  • Worked along with Team Manager for PPT and flyers for RS
  • Mentored new folks in Consumer NA
  • Assisting folks in process related queries.

Timeline

Sr Recruiter, Recruitment Services- PS (WWOPS NA)

Amazon
06.2021 - Current

Senior Associate

ERC, Amazon Bangalore
09.2020 - 03.2021

Registration Specialist

Deloitte Hyderabad
05.2016 - 11.2018

MBA - Human Resources

Annamalai University
01.2016 - 04.2018

Cluster Reservation Agent

Hilton Ras al Khaimah
05.2015 - 11.2015

Guest Service Agent

Communication center, Westin Hyderabad Mindspace
10.2013 - 04.2015

Guest Service Officer

Communication center, Park Hyatt Chennai, Taj Krishna
07.2012 - 05.2013

BHMCT - undefined

Regency College of Hotel Management & Catering Technology
01.2009 - 04.2012

Diploma - Aviation, Hospitality and Air Travel Management (ATM

Frankfinn Institute of Air Hostess Training
01.2008 - 04.2009

Intermediate -

Loyola Academy Jr. College
01.2006 - 04.2008

X Class - undefined

Auxilium High School

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ANISHA LAWRANCE