Design & Author Web Content
Anitha Govardhan
Technical Writer - Lead
Bangalore,Karnataka
Summary
Technical Writer with over 10+ years of successful experience in Real Estate Insurance and Telecommunication domain with extensive understanding of technical research and authoring documents like user manuals, admin guides, procedure documentation, videos with voice over, release notes, API guides, and web content writing backed up with strong SEO knowledge.
Overview
2
2
Languages
6
6
Certifications
5
5
years of post-secondary education
17
17
years of professional experience
Work History
Lead Technical Writer
First American (India)
Bangalore, Karnataka
07.2007 - Current
- Excellent research, organizational, planning, writing, and editing skills, to ensure documentation is usable, accurate, and clear..
- Proven track record in managing multiple assignments simultaneously, while working independently and with other teams.
- Hands-on experience in writing scripts, creating e-content artifacts with voice over for two products and for research team using tools such as Adobe Captivate & TechSmith Camtasia.
- Strong understanding of iterative and agile project management methodologies.
- Hands-on experience in authoring following artifacts: Online Help for 4 products, Release Notes for 4 products, Job Aids 25 & more both Admin and User, User Manuals, MS Visio workflows and REST API guide for two products.
- Developed team communications and information for meetings.
- Contributed KAIZEN Ideas, and ideas for People CoE intiatives.
- Hands-on experience in creating Wikipedia using mediawiki tool,
Senior Technical Writer
CITEC INFORMATION Pvt.Ltd
Bangalore, Karnataka
09.2006 - 06.2007
- Authored 2 user manuals and API guides with NOKIA (INDIA).
- Worked with Alcatel Lucent as senior technical writer. Crafted two administration guides, and two installation guides using Arbortext Epic for Telecom domain.
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
Documentation Specialist
First Indian Corporation
Bangalore, Karnataka
09.2004 - 09.2006
- Created job aids, user manuals using MS Word.
- Created training materials for various products.
- Modeled innovative solutions to respond to organizational needs.
- Prepared documents for projects in accordance with project manager, team or client specifications.
- Converted documents from one application to another, including cleaning, formatting and applying styles as needed.
Executive Administration
Intellect Data Systems and Software
Bangalore, Karnataka
03.2004 - 09.2004
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Created expense reports, budgets and filing systems for management team.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled incoming and outgoing correspondence, including mail, email and faxes.
Education
Master of Science- Information Technology - Information Technology
Karnataka State Open University
Mysore 03.2003 - 03.2005
Bachelor of Commerce - Commerce
VVS Degree College
Bangalore 03.2000 - 11.2002
Skills
RoboHelp
undefinedCertification
Darwin Information Typing Architecture (DITA)
Interests
Graphology
Timeline
Darwin Information Typing Architecture (DITA)
08-2020
Lean Six Sigma White Belt
01-2020
Certification in Fundamentals of Agile Kanban Theory and Practice in 2014 from Good Agile– Pete Deemer
10-2014
Top Performer
09-2011
Awarded Best Performer
06-2011
Lead Technical Writer
First American (India)
07.2007 - Current
Senior Technical Writer
CITEC INFORMATION Pvt.Ltd
09.2006 - 06.2007
Documentation Specialist
First Indian Corporation
09.2004 - 09.2006
Technical Writing Course Completion
09-2004
Executive Administration
Intellect Data Systems and Software
03.2004 - 09.2004
Master of Science- Information Technology - Information Technology
Karnataka State Open University
03.2003 - 03.2005
Bachelor of Commerce - Commerce
VVS Degree College
03.2000 - 11.2002
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