Anjali Kumari
Bettiah
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
4
4
years of professional experience
Work History
Relationship Manager
Ujjivan small finance Bank
Patna
09.2024 - Current
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Identified customer needs, developed customized solutions, and provided knowledgeable advice.
- Conducted regular client meetings to assess progress, discuss opportunities for growth, and address any concerns.
- Managed daily operations including scheduling appointments, coordinating meetings and preparing agendas.
Assistant Manager
Kotak Mahindra Bank
Patna
04.2023 - 08.2024
- In my role as a sales representative, I focus on building & maintaining relationships with clients. I have a proven track record of exceeding sales targets by effectively communicating the value of products or services to potential customers. I am skilled in negotiation & closing deals, and I strive to provide exceptional customer service throughout the sales process.
- Maintained up-to-date knowledge of company products and services.
Sales Executive
HDB financial services (HDFC BANK)
Patna
04.2022 - 03.2023
promote products and services to clients and negotiate contracts with the aim of maximising profits.
- Used cold calling and networking to sell products and services.
meeting with clients virtually or during sales visits
demonstrating and presenting products
establishing new business
Education
Bachelor of Business Management - Business Management
Arcade Business College
Patna 03-2021
12th -
Ram Lakhan Singh Yadav College
Bettiah 01-2017
10th -
Saraswati Vidhya Mandir
Bettiah 01-2015
Skills
- Positive attitude
- Good team work and co-ordination skills
- Dedicated and confident
- Quick learner
- Helpful
Languages
Hindi
Beginner
A1
English
Beginner
A1
Timeline
Relationship Manager
Ujjivan small finance Bank
09.2024 - Current
Assistant Manager
Kotak Mahindra Bank
04.2023 - 08.2024
Sales Executive
HDB financial services (HDFC BANK)
04.2022 - 03.2023
10th -
Saraswati Vidhya Mandir
12th -
Ram Lakhan Singh Yadav College
Bachelor of Business Management - Business Management
Arcade Business College