Anjana Chauhan
Vikasnagar shimla
Summary
I look forward to being a part of an organization where I can be a contributory member toward its growth through my strengths. I am a self-motivated, diligent individual striving for excellence in all aspects of life, with a continuous desire to move up on the rising curve. One year work experience as Sales Officer from ICICI Bank Paonta Sahib. Currently working in Aditya Birla Sunlife Insurance with HDFC Bank as a Senior Branch Relationship officer since Nov, 2019.
Overview
9
9
years of professional experience
Work History
Deputy Manager
Axis bank ltd
The Mall Shimla
07.2024 - Current
- Worked closely with customers to understand needs and resolve diverse issues
- Monitored daily operations and ensured compliance with company policies and regulations.
- Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.
- Responded quickly and effectively to any urgent matters arising from internal or external sources.
Priority Relationship Manager
Aditya Birla Sun Life Insurance
Paonta Sahib
11.2019 - 07.2024
- Delivered services to customer locations within specific timeframes
- Excellent communication skills, both verbal and written
- Learned and adapted quickly to new technology and software applications
- Demonstrated strong organizational and time management skills while managing multiple projects
- Worked well in a team setting, providing support and guidance
- Applied effective time management techniques to meet tight deadlines
- Worked effectively in fast-paced environments
- Strengthened communication skills through regular interactions with others
Sales Officer
ICICI Bank
Paonta Sahib
11.2018 - 10.2019
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Forecasted sales and established processes to achieve sales objectives and related metrics
- Collaborated with channel partners to identify and qualify mutually rewarding sales and business opportunities
- Directed sales support staff in administrative tasks to help sales reps close deals
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches
Sales Executive
IDBI BANK
Paonta Sahib
08.2016 - 09.2017
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close
- Researched sales opportunities and possible leads to exceed sales goals and increase profits
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Analyzed past sales data and team performance to develop realistic sales goals
Education
Bachelor of Arts - Arts
Sridev Suman University
Dehradun01.2018
Senior Secondary (+2) -
Himachal Pradesh Board
Dharamshala01.2015
Secondary (10th) -
Himachal Pradesh Board
Dharamshala01.2013
Skills
- Business Development
- Verbal/written Communications
- Goal Oriented
- Team Building and Working
- Quick Learner
- Hard Working
Accomplishments
- Won Maximum Nops Contest, 01/01/23
- Won Rag Rag Mein Birla Contest, 09/21/22
- Qualified Zonal Head IPL Drive, 06/26/22
- Qualified for Rang Barse R&R, 03/08/22
- Won Plaque of Honor, 06/05/21
Awards And Achievements
- LI Contest January Janoon 2020
- LI Contest Holi bash March 2021
- LI Contest Front runner July 2023
- LI Contest Achiever’s Night Nov 2024
- LI Contest Jumbo June
Hobbies and Interests
- Music
- Travelling
- Explore New Places
- Foodie
Disclaimer
I hereby declare that the above information is true and correct to the best of my knowledge and belief.
Promotions
- Priority Relationship Manager (PRM), 06/30/23
- Assistant Priority Relationship Manager (APRM), 06/30/22
- Executive Branch Relationship Officer (EBRO), 02/26/22
- Senior Branch Relationship Officer, 11/01/19
Personal Information
- Husband Name: Vivek Dhirta
- Date of Birth: 09/08/1995
- Marital Status: Married
Languages
Hindi
First Language
English
Beginner
A1
Timeline
Deputy Manager
Axis bank ltd
07.2024 - Current
Priority Relationship Manager
Aditya Birla Sun Life Insurance
11.2019 - 07.2024
Sales Officer
ICICI Bank
11.2018 - 10.2019
Sales Executive
IDBI BANK
08.2016 - 09.2017
Bachelor of Arts - Arts
Sridev Suman University
Senior Secondary (+2) -
Himachal Pradesh Board
Secondary (10th) -
Himachal Pradesh Board