BUSY
ANKIT JINDAL
Software Process Consultant
Jamshedpur
Summary
Results-driven ERP Consultant & Software Administrator with 12+ years of experience in software implementation, MIS reporting, and business process optimization. Proven ability to manage end-to-end ERP projects, deliver actionable insights through MIS, and support cross-functional teams. Strong expertise in accounting software, client handling, and training delivery.
Overview
15
15
years of professional experience
Work History
Software Administrator
Pramod Confectionery and Food Products
05.2024 - Current
- Manage daily administration of ERP systems (Busy, ReCAHO) across 9 locations.
- Created MIS reports to support management decision-making.
- Conducted user training and resolved system issues to enhance user experience.
- Supported financial reporting and facilitated implementation activities.
- Provide user training and resolve system issues.
- Generate MIS reports for management decision-making.
- Assist in Implementation of Hostbooks ERP for Backoffice and Aahar POS for Retail Stores and Restaurant.
- Assist in Implementation of ReCAHo POS for Retail Store and Restaurant.
- Enhanced team collaboration capabilities by deploying enterprise-wide communication tools such as chat platforms and video conferencing systems.
Process & Software Consultant
Diksha Software Solution
08.2015 - 05.2024
- Delivered ERP consulting services to domestic and international clients.
- Led complete project lifecycle: requirement gathering to implementation.
- Designed MIS reports for business insights and performance tracking.
- Conducted UAT and system testing, ensuring successful project delivery and client satisfaction.
- Optimized client processes by streamlining workflows, enhancing overall operational efficiency.
- Designed, tested, installed and monitored new systems.
- Served as primary liaison between software customers and development team, relating feedback and concerns for future patch cycles.
- Executed quality assurance testing for pre-release software during alpha and beta development cycles, ensuring product reliability.
Executive – Support
BUSY Infotech Pvt. Ltd.
08.2013 - 07.2015
- Provided technical support and training to partners and end-users.
- Implemented accounting software solutions at client locations.
- Collaborated with sales teams to achieve regional targets.
- Ensured timely delivery and partner performance improvement.
Sales Executive
Wolters Kluwer India Pvt. Ltd.
10.2012 - 08.2013
- Managed channel sales across multiple regions in India.
- Conducted product demonstrations and client onboarding.
- Delivered training and support for tax research tools.
Executive – Support
BUSY Infotech Pvt. Ltd.
07.2011 - 09.2012
- Provided technical support, software implementation, and training.
- Assisted partners in project delivery and client handling.
Education
Bachelor of Commerce - Accounting And Finance
University of Delhi
04.2001 -
Intermediate Certificate - ISC – Commerce
Motilal Nehru Public School
Jamshedpur 04.2001 -
Board - ICSE
Motilal Nehru Public School
Jamshedpur, India 04.2001 -
Skills
MIS Reporting & Data Analysis
Software
TALLY
ERPNEXT
GINESYS
PRATHAM
RECAHO
HOSTBOOKS
AAHAR
ADDITIONAL INFORMATION
- Languages: English, Hindi
- Interests: Sports, Travelling
Cricket and Travelling
Passionate for work
Timeline
Software Administrator
Pramod Confectionery and Food Products
05.2024 - Current
Process & Software Consultant
Diksha Software Solution
08.2015 - 05.2024
Executive – Support
BUSY Infotech Pvt. Ltd.
08.2013 - 07.2015
Sales Executive
Wolters Kluwer India Pvt. Ltd.
10.2012 - 08.2013
Executive – Support
BUSY Infotech Pvt. Ltd.
07.2011 - 09.2012
Bachelor of Commerce - Accounting And Finance
University of Delhi
04.2001 -
Intermediate Certificate - ISC – Commerce
Motilal Nehru Public School
04.2001 -
Board - ICSE
Motilal Nehru Public School
04.2001 -