Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Ankit Raj Kumar

Gaya

Summary

Reliable technical support manager with a progressive career history leading support teams in call centers. Proven strengths in troubleshooting and customer service. Seeking an opportunity in a fast-paced environment with a service-oriented mission. Skilled Technical Support Executive with broad experience in information technology support and troubleshooting. Strong problem-solving skills coupled with ability to handle technical queries and issues with speed and accuracy. Demonstrated success in collaborating effectively with teams, improving customer satisfaction, and driving continuous operational improvements.

Overview

1
1
year of professional experience

Work History

Technical Support Executive

jeeves
Gaya
10.2023 - 03.2025
  • Utilized various software and tools to streamline processes and optimize performance.
  • Worked effectively in team environments to make the workplace more productive.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Operated equipment and machinery according to safety guidelines.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Education

High School Diploma -

Gaya Collage Gaya,Bihar
Gaya,BIHAR

Skills

  • Technical support
  • Software troubleshooting
  • Customer service
  • Team collaboration
  • Problem solving
  • Interpersonal communication
  • Customer support management
  • Hardware installation

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2

Affiliations

Hobbies: playing cricket, music,

Timeline

Technical Support Executive

jeeves
10.2023 - 03.2025

High School Diploma -

Gaya Collage Gaya,Bihar

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Ankit Raj Kumar