ANKIT SHUKLA
Gurgaon
Summary
Dynamic ASM with proven expertise at Third Wave Coffee, excelling in inventory management and team leadership. Seasoned Manager successful in keeping operations running smoothly and customers satisfied with high-quality service. Talent for proactively solving problems and keeping team members on task. Well-organized in planning schedules and workflows to accomplish objectives.
Overview
4
4
years of professional experience
1
1
Certification
1
1
Language
Work History
Assistant Store Manager
Third Wave Coffee
04.2023 - Current
- Supervised daily operations in a fast-paced coffee environment.
- Trained and mentored staff on customer service and product knowledge.
- Managed inventory levels and ensured timely stock replenishment.
- Enforced health and safety standards to maintain a clean workspace.
- Helped employees accomplish tasks during peak periods.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Provided coaching and guidance to team members when necessary to improve performance.
- Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
F&B Associate
24 Seven
05.2022 - 04.2023
- Provided excellent customer service and resolved issues promptly.
- Coordinated staff schedules to ensure adequate coverage.
- Trained new team members on store policies and procedures.
- Implemented promotional displays to enhance product visibility.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Team Members
KFC
02.2022 - 05.2022
- Collaborated with team to maintain a clean and organized workspace.
- Assisted customers with product inquiries and provided excellent service.
- Operated cash register efficiently during peak hours to ensure smooth transactions.
Education
Bachelor of Arts - undefined
Deen Dayal Upadhyay Gorakhpur Universities
01.2022
Skills
Inventory management
Certification
FOSTAC (Food safety certificate)
Timeline
FOSTAC (Food safety certificate)
02-2025
Assistant Store Manager
Third Wave Coffee
04.2023 - Current
F&B Associate
24 Seven
05.2022 - 04.2023
Team Members
KFC
02.2022 - 05.2022
Bachelor of Arts - undefined
Deen Dayal Upadhyay Gorakhpur Universities
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