An adaptable banking professional with proven expertise in leading Trade and forex operation, specializing in export management with effective oratory, management and analytical skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Deputy Manager
Axis Bank Ltd
Jamshedpur
04.2024 - Current
Expertly managing a comprehensive portfolio of Trade Finance
products, including Letters of Credit, Bank Guarantees.
Ensuring seamless funding for exporters’ operations.
Vigilantly monitored SWIFT communications and consistently ensured
prompt and accurate responses.
GR waiver issuance and closure as per scenarios covered under RBI
Guidelines.
Taking care of timely closure of EDPMS pendency and Issuance of
EBRC.
Ensured timely processing of transactions, adhering to both
Turnaround Time (TAT) and First Time Right (FTR) principles.
Served as the primary point of contact for key clients, managing
the seamless processing of current and capital account transactions,
ensuring accuracy and compliance with regulatory requirements
Mentored and developed a high-performing team, effectively balancing
workloads and driving the fulfilment of organizational objectives.
Proactively followed up with clients to secure timely submission of
underlying documents for the booking and utilization of derivatives,
facilitating efficient transaction execution.
Spearheaded client engagement strategies, fostering strong
relationships between Relationship Managers and Operations Teams
to drive seamless transaction processing.
Led audit query responses, performed comprehensive end-of-day
checks, and delivered accurate reporting to maintain operational
excellence.
Assistant Manager
Axis Bank Ltd
Jamshedpur
09.2022 - 03.2024
Serves as an Assistant Manager in International Trade & forex, Wholesale Banking Operations team
Handling of domestic and international trade & forex related transactions
Dealing with Large Corporate, Medium Corporate & Small corporates like – Tata Steel Limited, Tata Steel Long Products Ltd., Tata BlueScope Limited, Hitech Chemicals Pvt Ltd, Metalwork Industries Ltd, Etc.
Handling Trade Finance Transactions- Inward & Outward Transactions (Retail & Corporate), Bank guarantee (Issuance, amendment and Closure), Letter of Credit (Issuance, amendment and Closure), Import and Export Bill Lodgment and Realization, Inland and Outward bill lodgment and realization, Bill Discounting, etc.
Handling CMS transaction in software – PROFUND, which includes Entry of cash voucher, transfer cheques, cheque clearance, Auto Debit Mandate and reconciliation of Final report
Handling Corporate Internet banking services including adoption, implementation, hand holding and escalations
Coordinating with back end team for clearance of NOSTRO pendencies
Investigated and resolved customer enquiries and complaints in an empathetic manner, and monitored issues pertaining to service quality and compliance. In addition, ensured smooth processing of transactions without any process lapses
Education
PGDBS - Banking Services
Manipal University
Bangalore
04-2022
Bachelor of Arts - Geography
Patna Women's College
Patna
06-2019
12th - Humanities
K V Bailey Road
Patna
05-2014
10th -
K V Bailey Road
Patna
05-2012
Skills
Trade finance management
Foreign exchange operations
Team leadership
Problem resolution
Customer service
Performance improvements
Operations management
Staff training and development
Client relationship management
Collaboration and Teamwork
Communication Skills
Analytical Skills
Task delegation
Project management abilities
Languages
Hindi
First Language
English
Proficient (C2)
C2
Certification
Certificate Course in Foreign Exchange by IIBF - 2024