Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Websites
Timeline
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Ankita Sengupta

Summary

Passionate HR professional dedicated to fostering a positive workplace culture and driving organizational goals through strategic people management.

Overview

3
3
years of professional experience

Work History

Senior Process Associate

TATA Consultancy Services (Client : Boeing)
Thane, Mumbai
10.2023 - Current
  • Lead the interview scheduling team for USA (Client: Boeing)
  • Manage dynamic team (12 members) which is responsible for Recruitment process (interview scheduling), ensuring a streamlined and efficient process for client.
  • Implement strategic improvements in the interview scheduling workflow, resulting in a reduction in turnaround time and increased client satisfaction.
  • Develop and implement training programs for team members, enhancing their skills and ensuring consistent delivery of high-quality services.
  • As a auditor conducting audits of every transactions as per the Quality Check parameters.
  • Demonstrate strong leadership skills by guiding the team through challenging situations, fostering a collaborative and results-driven work environment.
  • Regularly report progress and key performance indicators to both TCS management and client, ensuring alignment with business objectives and client expectations.
  • Prepared Standard Operating Procedure (SOP) to provide detailed, written instructions to achieve uniformity in the performance of an Interview scheduling function to ensure consistency, quality, and compliance.
  • Created documents to capture and store live data for volume, audits, transactions.
  • Analyze volume foresight as per the Business Unit and interact with the stake holders for volume planning and expectations.
  • Cross review of SOP of onboarding, University Recruitment, Sourcing and Post Offer.
  • Created score card with taking company policy, client requirement, rules & regulations, compliance, performance and schedule adhere into consideration.
  • Create and share volume data with business units and attendance to the management on daily basis.
  • Assigning task/ volume allocation with load balancing the volume for associates.
  • Creating standard requisition on workday for candidates movement in the workday.
  • Application used - Outlook, M365, WebEx, Teams, Workday, Citrix, Jabber, AWS, Master-sheet, TCS In-house tools.

Talent Acquisition Specialist

Kelly OCG
Pune
02.2022 - 04.2023
  • Conducts external searches through strategic sourcing (networking, cold-calling, job board utilization).
  • Utilizes online social and professional networking sites to connect with potential passive candidate.
  • Reviewing employment applications & background check report to facilitate hiring process.
  • Conducted initial phone screens of potential candidates.
  • Reviewed resumes, applications, and other documents submitted by applicants.
  • Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
  • Analyzing recruiting metrics to share reports and recommendations with stakeholders.
  • Develop recruiting strategies to identify qualified candidates and build network.
  • Work within the technology platform (ATS) to track all aspects of the recruitment process for reporting purpose and Talent Management. Client: - KPMG, T-System, Allstate, Citi Bank, Bata, IQ-EQ etc.

Education

PGDM (HR)

Pune Institute of Business Management
Pune
04-2022

Skills

  • Process improvement
  • Team management
  • SOP and scorecard creation
  • Training program development
  • Talent acquisition
  • Transaction audit

Languages

English
First Language
Hindi
Proficient (C2)
C2
Bengali
Proficient (C2)
C2
Nepali
Proficient (C2)
C2
Marathi
Intermediate (B1)
B1

Accomplishments

  • TCS Best employee of Quarter 4 (2024)
  • TCS Outstanding performance (Client Appreciation - 2025)

Timeline

Senior Process Associate

TATA Consultancy Services (Client : Boeing)
10.2023 - Current

Talent Acquisition Specialist

Kelly OCG
02.2022 - 04.2023

PGDM (HR)

Pune Institute of Business Management

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Ankita Sengupta