Annu M
Tirichirapalli
Summary
Talented Accounts Receivable Specialist with 3.5 years' experience in financial services, collections and customer care management across diverse industries. Knowledgeable, analytical and personable with excellent problem solving skills and strengths in areas of credit and collections. Proven to improve workflow efficiencies while maintaining high standards in customer service.Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Senior AR Caller
Cascade Revenue Management Service
Kochi
05.2024 - Current
- Identified opportunities to increase collections efficiency and accuracy through process improvements.
- Finding Root causes for the denials and rejections.
- Working for rejections and claims denials for payment.
AR Caller
Omega Health Care
Tirichirapalli
12.2020 - 04.2024
- Ensuring the deliverable to the client adhere to quality standards.
- Generating reports for internal use.
- Analyzing the claims and providing a resolution with use of portals and websites.
- Working for Medicare and Medicaid claims.
- Maintained strict adherence to HIPPA regulations ensuring patient privacy and data security during all communication efforts.
- Tracking the claims throughout entire process.
- Submitting appeals for the denied claims on timely basis in portal and websites for payments.
- Conducting meeting to share the client updates .
- Contributed to the development of more efficient AR caller strategies, sharing best practices within team.
- Sharing MOM on daily basis.
- Collaborated with team members to identify trends and address recurring billing issues.
Associate In Quality Assurance
Ceat Tyres
Chennai
09.2018 - 12.2020
- Conducting internal quality audit .
- Taking care of equipment release reports and machine release checks.
- SOP , PFMEA and Control plan verifications.
- Machine acceptance and criteria checks.
- Issuing set up approval for first curred tyre and green tyre.
- Maintaining quality documentation for audits.
- Conducting DWM meeting to provide awareness for the process team regarding process deviation and improvements.
- Taking appropriate Corrective and Preventive action on identified problems.
- Implementing Kaizen ideas in shop floor.
- Maintaining calibration documents for measuring devices and instruments.
- Displaying Critical and Significant characteristics in process areas and DMW.
- Monitoring the SPC charts and Process check sheets in DWM.
- Conducting process audits BU wise.
- Updating the quality Kaizen in DWM on monthly basis.
- Updating the Control plan , SOP in work place areas.
- Maintaining NCMR register and following up with non confirmatory material for closures.
- Updating the process audits scores in Bu wise DWM.
- Verifying the skill matrix score reports of the employees.
- Displaying defects samples in DWM.
- Acting as a Star cap to update the quality documents in DWM.
- Conducting training for the employees on monthly basis regarding quality deviations.
- Monitoring CLIT, Emergency check sheet ,Process check sheets in DWM .
- Part of the safety committee member to discuss the safety related issues and improvement.
Education
Diploma In Electronics And Communication Engineering -
Government Polytechnic College
Trichy04-2018
Skills
- Accounts Receivable Management
- Training and mentoring
- HIPAA Compliance
- Defect tracking
- Problem-Solving
- Multitasking
- Work Planning and Prioritization
- Progress Reporting
- Process Analysis
- Quality Systems
- Internal Audits
Languages
English
First Language
Hindi
Intermediate (B1)
B1
Kannada
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
Timeline
Senior AR Caller
Cascade Revenue Management Service
05.2024 - Current
AR Caller
Omega Health Care
12.2020 - 04.2024
Associate In Quality Assurance
Ceat Tyres
09.2018 - 12.2020
Diploma In Electronics And Communication Engineering -
Government Polytechnic College
Similar Profiles
PURUSHOTHAMA SRINIVASAPURUSHOTHAMA SRINIVASA
Point of Contact at Cascade Revenue Management Pvt. Ltd.Point of Contact at Cascade Revenue Management Pvt. Ltd.
Reshmi RajanReshmi Rajan
Senior Accounts Receivable Analyst at Cascade Revenue Management PVT LTDSenior Accounts Receivable Analyst at Cascade Revenue Management PVT LTD
LEKSHMI AJITHLEKSHMI AJITH
AR Associate at CASCADE REVENUE MANAGEMENTAR Associate at CASCADE REVENUE MANAGEMENT
RAGHURAMAN CRAGHURAMAN C
Senior AR Caller at Firstsource SolutionsSenior AR Caller at Firstsource Solutions
Akhil AlexAkhil Alex
Senior AR Caller and Analyst at GuideHouseSenior AR Caller and Analyst at GuideHouse