ANSAR ABBAS

Key Responsibilities:

• Leading and supervising team members, providing guidance, support, and feedback to ensure high performance and morale.
• Maintaining high standard of Service delivery adhering to the agreed SLA’s.
• Addressing and resolving issues that arise within the team, implementing solutions to improve processes and outcomes.
• Acting as a liaison between the manager and team members, facilitating clear and effective communication across all levels.
• Monitoring and evaluating team performance, identifying areas for improvement, and implementing strategies to enhance productivity.
• Ensuring company policies & procedures, regulatory requirements, and preparing reports for management review/audit readiness.
• Maintaining high standards of customer service, addressing customer inquiries and complaints, and ensuring customer satisfaction.
• Driving project ADHOC and as part of the automations.
• Leading strategic roles across department and as well as SMO span (INNOLOGUE, Rhythm, UTSAV).
• Monthly review of the performance and suggest improvements (monthly HIWE).
• Supporting the professional development of team members through training, mentoring, and coaching.
• Building and maintaining relationships with internal and external stakeholders including clients.
• Contributing to the development and implementation of strategic plans and initiatives to achieve organizational goals.
• Mid- and full-year reviews and appraisals of the teammates.
• Encouraging and facilitating innovation within the team, seeking opportunities for process improvements, and new approaches.

• Managed team of finance professionals to enhance XBRL reporting accuracy.
• Prepared and presented management information system reports to project management team.
• Allocated and prioritized tasks to optimize workflow efficiency.
• Developed and delivered presentations for top management on key findings.
• Executed resource planning and managed shifts to ensure operational continuity.
• Review and appraisal of team members.
• Upload key XBRL statements in the US SEC for filings.
• Review of XBRL documents on a quarterly basis.