ANSUMAN PATI
Cuttack
Summary
Results-driven Hotel Management professional with 14 years in hospitality and multi-outlet management. Expert in SOP implementation, cost control, and inventory management. Skilled in leading teams to enhance profitability and elevate customer satisfaction.
Overview
15
15
years of professional experience
Work History
Senior Business Development Manager
FROZIT Bakery & Cafe
Odisha
07.2021 - Current
- Drove sales growth and enhanced customer satisfaction through targeted initiatives.
- Led business development and franchise operations to expand market presence.
- Managed outlet setup, costing, product development, vendor management, inventory, and quality control to ensure operational efficiency.
- Analyze market trends and competitors.
- Train outlet teams and ensure SOP compliance.
- Assisted with Ruchi Foodline operations.
Multi Outlet Manager
Ramee Grand Hotel & Spa
Bahrain
03.2019 - 08.2021
- Managed profit and loss statements for financial oversight, developed management information systems to streamline data analysis and improve budgeting and menu planning.
- Oversaw operations of restaurant, café, bar, room service, and banqueting to enhance guest experience.
- Ensured compliance with international hygiene and safety standards to maintain a safe dining environment.
Bar & Restaurant Manager
Ellaa Hotels
Hyderabad
10.2017 - 03.2019
- Led restaurant and beverage operations.
- Coordinated banquets and promotional events to enhance guest experience and drive attendance.
- Monitored beverage expenses to ensure adherence to budget while providing staff training.
Assistant Bar & Restaurant Manager
Della Adventure & Resorts
Lonavala
03.2016 - 10.2017
- Oversaw daily bar operations, inventory management, and team training to ensure smooth service.
- Developed and implemented upselling techniques and innovative beverage concepts to enhance customer experience.
- Managed daily operations of bar and restaurant, ensuring seamless service delivery.
- Oversaw staff training and development to enhance customer service skills.
- Coordinated inventory management, including ordering and stock control processes.
Senior Food & Beverage Supervisor
Trident Bhubaneswar
Bhubaneswar
03.2014 - 03.2016
- Managed food and beverage operations, overseeing training and implementing cost control measures.
- Supervised daily operations of food and beverage service areas.
- Trained and mentored staff on service standards and procedures.
- Managed inventory levels to ensure product availability and freshness.
Food & Beverage Assistant
The Oberoi Udaivilas
Udaipur
02.2011 - 12.2013
- Coordinated banquet and restaurant service, ensuring adherence to SOPs and effective inventory management.
- Provided exceptional customer service to enhance guest dining experiences.
- Assisted in menu planning and food presentation for special events.
- Maintained cleanliness and organization of dining areas and service stations.
Education
Bachelor Degree - Hotel Management (Food & Beverage Service)
Utkal University / XIMB
01-2012
+2 Science -
CHSE Odisha
Cuttack 01-2009
10th -
BSE Odisha
01-2006
Skills
- Sales Forecasting
- Market Analysis
- Operations Management
- Vendor Management
- Team Leadership
- Customer Service
- POS Systems
- MS Office (Word, Excel, PowerPoint)
- Market analysis
Websites
Languages
- Odia (Native)
- English (Fluent)
- Hindi (Fluent)
Personal Information
- Passport Number: R1894505
- Date of Birth: 06/04/91
- Nationality: Indian
Timeline
Senior Business Development Manager
FROZIT Bakery & Cafe
07.2021 - Current
Multi Outlet Manager
Ramee Grand Hotel & Spa
03.2019 - 08.2021
Bar & Restaurant Manager
Ellaa Hotels
10.2017 - 03.2019
Assistant Bar & Restaurant Manager
Della Adventure & Resorts
03.2016 - 10.2017
Senior Food & Beverage Supervisor
Trident Bhubaneswar
03.2014 - 03.2016
Food & Beverage Assistant
The Oberoi Udaivilas
02.2011 - 12.2013
Bachelor Degree - Hotel Management (Food & Beverage Service)
Utkal University / XIMB
+2 Science -
CHSE Odisha
10th -
BSE Odisha