Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Hi, I’m
Anthony Cardoz
Mumbai
Summary
Overview
8
years of professional experience
Work History
YES BANK LIMITEDMUMBAI
ASSET DESK MANAGER
03.2023 - Current
Job overview
- Ensured timely follow up on leads received via phone calls or email inquiries.
- Participated in marketing campaigns aimed at increasing awareness about available loan products.
- Negotiated terms of loan agreements with borrowers in accordance with company policies and procedures.
AXIS BANK LIMITEDMUMBAI
ASSET DESK MANAGER
07.2021 - 03.2023
Job overview
- Handling a team of Relationship Officers for Sales and Services of Loans
- Negotiated loan terms with customers to ensure optimal profitability for the company.
- Assisted customers in completing paperwork required for obtaining a loan.
- Established relationships with key partners in the banking industry to facilitate loan sales process.
STANDARD CHARTERED BANKMUMBAI
BRANCH SALES AND SERVICE MANAGER
09.2019 - 07.2021
Job overview
- HANDLING OVER 1200 CLEINT GROUPS
- Provided advice and guidance on financial matters including investments and savings plans.
- Analyzed customer financial needs and recommended appropriate banking products.
- Advised customers on how best to manage their finances according to their individual goals.
- Resolved customer complaints in a timely manner.
HDFC BANK LTDMUMBAI
PERSONAL BANKER
01.2018 - 09.2019
Job overview
- MANAGING CLASSIC PORTFOLIO OF 125 CUSTOMER GROUPS
- Promoted additional bank services through personal contact with customers.
- Reviewed existing accounts for accuracy of information and compliance with regulations.
- Recognized opportunities for cross-selling additional banking products or services.
- Developed relationships with customers by providing exceptional service in order to increase sales opportunities.
KOTAK MAHINDRA BANK LTDMUMBAI
ACCOUNTS ACQUIRING MANAGER
11.2016 - 11.2017
Job overview
- ACQUIRING CASA BUSINESS-RETAIL BANKING
- Provided advice and guidance on financial matters including investments and savings plans.
- Analyzed customer financial needs and recommended appropriate banking products.
- Advised customers on how best to manage their finances according to their individual goals.
Education
Mumbai Education Trust's Institute of Management
Masters in Marketing Management
University Overview
Percentage: Completed
Khar Education Society's College of Commerce
Graduation
01.2015
University Overview
Percentage: 68
Govt. Multipurpose Higher Secondary School
H.S.C
01.2012
University Overview
Percentage: 56
St. Rita's High School
S.S.C
01.2010
University Overview
Percentage: 58
Skills
- SAILED ON INS VIRAAT AS NCC CADET
- HAVE SERVED AS AREA CO-ORDINATOR
- HAVE ORGANISED AND ASSISTED IN ORGANISING MULTIPLE EVENTS
- MS Office
- Google Digital Garage certified
- Business Planning
- CRM Specialist
Leadership Experience
Leadership Experience
A KEY STRENGTH IS COMMUNICATION; BUILDING STRONG RELATIONSHIPS WITH PEOPLE IN ORDER TO DELIVER THE BEST SALES AND CUSTOMER SERVICE. FURTHERMORE, I AM ADEPT AT HANDLING MULTIPLE TASKS ON A DAILY BASIS COMPETENTLY AND AT WORKING WELL UNDER PRESSURE.
Mothertongue
Mothertongue
Konkani
Personal Information
Personal Information
- Date of Birth: 01/26/95
- Religion: Roman Catholic
Languages
Languages
- English
- Hindi
- Marathi
- Konkani
Hobbies and Interests
Hobbies and Interests
- PLAYING AND WATCHING CRICKET
- PREPARING QUIZZES AND PUZZLES
- MUSIC AND MOVIES
Disclaimer
Disclaimer
I HEREBY DECLARE THAT THE ABOVE GIVEN INFORMATION ARE TRUE AND I WILL DO MY BEST OF MY KNOWLEDGE.
Languages known
English
First Language
Hindi
Advanced (C1)
C1
Marathi
Proficient (C2)
C2
Konkani
Proficient (C2)
C2
Timeline
ASSET DESK MANAGER
YES BANK LIMITED
03.2023 - Current
ASSET DESK MANAGER
AXIS BANK LIMITED
07.2021 - 03.2023
BRANCH SALES AND SERVICE MANAGER
STANDARD CHARTERED BANK
09.2019 - 07.2021
PERSONAL BANKER
HDFC BANK LTD
01.2018 - 09.2019
ACCOUNTS ACQUIRING MANAGER
KOTAK MAHINDRA BANK LTD
11.2016 - 11.2017
Mumbai Education Trust's Institute of Management
Masters in Marketing Management
Khar Education Society's College of Commerce
Graduation
Govt. Multipurpose Higher Secondary School
H.S.C
St. Rita's High School
S.S.C
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