ANUJ KUMAR KANNOUJIA
SENIOR OPERATION EXECUTIVE
Thane,MH
Summary
- Dedicated and highly organized professional with 8 years of experience in the courier and logistics industry,
seeking to leverage expertise in efficient delivery management and customer service as a SENIOR OPERATION EXECUTIVE at XPRESSBEES LOGISTICS PVT LTD. Committed to ensuring timely and accurate deliveries while maintaining high
standards of customer satisfaction. Proven ability to navigate diverse routes, manage time effectively, and
handle logistics challenges with a focus on operational excellence and safety.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Senior Operation Executive - LM
Xpressbees Logistics Private Limited
2026.01 - Current
- Managed daily operations of 45–50 delivery vehicles, ensuring efficient route execution and on-time dispatch.
- Handled both normal and appointment-based shipments, ensuring timely scheduling and successful delivery completion.
- Oversaw To-Pay (Topay) collections, ensuring accurate cash handling and timely reconciliation.
- Managed high-volume delivery stock of ~250 tons, ensuring proper planning, handling, and clearance.
- Led and supervised a team of 35+ Staff, improving productivity and coordination.
- Optimized vehicle utilization and load planning to maximize delivery efficiency and reduce operational delays.
- Analyzed pending shipments and optimized load distribution for next-day dispatch, reducing backlog.
Senior Operation Executive - LM
Safexpress Private Limited
2025.09 - 2025.12
- Managed end-to-end last mile operations, ensuring timely delivery and smooth execution of daily dispatch plans.
- Ensured clearance of 24+ hrs pending shipments, reducing backlog and improving TAT performance.
- Monitored route planning and load optimization for maximum delivery efficiency.
- Coordinated with drivers, vendors, and internal teams to maintain high delivery success rate.
- Maintained accurate tracking, POD updates, and system records.
- Conducted client visits during unloading issues, ensuring quick resolution and maintaining strong customer relationships.
- Prepared and managed DRS (Delivery Run Sheet) for daily dispatch planning and execution.
- Followed up on appointment-based shipments, ensuring timely scheduling and successful deliveries.
Hub Incharge
DTDC
2020.08 - 2025.08
- Led end-to-end hub operations, managing high-volume inbound, sorting, and outbound dispatch while ensuring seamless workflow and zero bottlenecks.
- Reduced misrouting and operational errors through strong process control, destination mapping, and team supervision.
- Handled critical escalations (delays, damages, shortages) and coordinated with line-haul, branches, and last-mile teams for quick resolution.
- Successfully handled peak load operations without service disruption or backlog creation.
- Planned and arranged market vehicles during route unavailability, ensuring zero disruption in dispatch operations.
- Managed and prioritized clearance of stock aged above 24 hours, reducing backlog and improving TAT compliance.
- Acted as a key point of contact for CRE & CRM escalations, ensuring quick resolution and high customer satisfaction.
- Proactively identified operational gaps and implemented solutions to avoid delays and shipment hold-ups.
Operation Assistant
V-Xpress India Pvt Ltd
2018.06 - 2020.07
- Managed end-to-end warehouse operations, including inbound, sorting, palletizing, and outbound dispatch to ensure smooth logistics flow.
- Monitored shipment movement and maintained on-time dispatch (TAT) by coordinating with cross-functional teams.
- Coordinated with labour and operations team to maintain efficient loading/unloading and shipment handling quality.
- Resolved operational issues such as misrouting, delays, and placement conflicts to ensure uninterrupted workflow.
- Ensured compliance with SOPs and safety standards, reducing damage and operational risks.
Education
B.Com -
Kalinga University Institute Of Distance Education
Raipur, India 2001.04 -
Skills
Last Mile Operations Route Planning & Optimization Fleet Management TAT Control DRS Management Backlog Clearance Team Handling Vendor Coordination CRE/CRM Escalation Handling MIS Reporting To-Pay Collection POD & Shipment Tracking Process Improvement SOP Compliance
Timeline
Senior Operation Executive - LM
Xpressbees Logistics Private Limited
2026.01 - Current
Senior Operation Executive - LM
Safexpress Private Limited
2025.09 - 2025.12
Hub Incharge
DTDC
2020.08 - 2025.08
Operation Assistant
V-Xpress India Pvt Ltd
2018.06 - 2020.07
B.Com -
Kalinga University Institute Of Distance Education
2001.04 -