Communicative Customer Service Executive experienced in solving problems and building great client rapport. An enthusiastic team player. Pursuing a new position where hard work and honesty will be valued.
Overview
1
1
year of professional experience
2023
2023
years of post-secondary education
Work History
Customer Service Executive
Banks and Financial institutions
Bengaluru
07.2022 - 11.2023
Performed follow-up calls to customers regarding their inquiries or orders.
Provided technical support when necessary to resolve complex problems.
Identified opportunities for process improvement within the customer service department.
Handled and resolved customer inquiries regarding accounts, loans, credit cards, and digital banking services.
Promoted banking products and consistently achieved service excellence and sales targets.