Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Anup Baro

Anup Baro

Pathsala

Summary

Communicative Customer Service Executive experienced in solving problems and building great client rapport. An enthusiastic team player. Pursuing a new position where hard work and honesty will be valued.

Overview

1
1
year of professional experience
2023
2023
years of post-secondary education

Work History

Customer Service Executive

Banks and Financial institutions
Bengaluru
07.2022 - 11.2023
  • Performed follow-up calls to customers regarding their inquiries or orders.
  • Provided technical support when necessary to resolve complex problems.
  • Identified opportunities for process improvement within the customer service department.
  • Handled and resolved customer inquiries regarding accounts, loans, credit cards, and digital banking services.
  • Promoted banking products and consistently achieved service excellence and sales targets.

Education

Bachelor of Arts - Arts Education

Assam Brilliant Academy
Barpeta Road
12.2018 - 08.2022

BH COLLEGE
Howly

Skills

  • Technical support
  • Process improvement
  • Digital banking
  • Product promotion
  • Sales achievement
  • Account management
  • Problem solving
  • Team collaboration
  • Customer queries

Languages

Assamese
First Language
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1

Timeline

Customer Service Executive

Banks and Financial institutions
07.2022 - 11.2023

Bachelor of Arts - Arts Education

Assam Brilliant Academy
12.2018 - 08.2022

BH COLLEGE
Anup Baro