Methodical Software Test engineer experienced in software development processes and optimal testing strategies. Helps teams produce exceptional products by offering in-depth quality assurance support. Open and clear communicator with good multitasking skills, organized nature, and strong attention to detail.
Experienced with comprehensive software testing methodologies and tools. Utilizes manual and automated testing techniques to ensure software quality. Track record of effectively collaborating with development teams to deliver reliable and robust software solutions.
MedCompass is an advanced healthcare management platform designed to improve the quality of care while reducing costs. Built on a patient-centric model, it enables healthcare payors, providers, and pharmacies to collaborate seamlessly, driving improvements in population health. The platform integrates essential patient data, including diagnoses, medications, doctors, and assessment scores, providing a unified view for better decision-making.
• Actively participated in agile ceremonies to support iterative development and continuous improvement.
• Attended daily scrum calls to ensure alignment with team goals.
• Prepared comprehensive test plans aligned with project goals for each sprint.
• Designed, wrote detailed test cases and also performed executions, ensuring thorough coverage during each phase of functional, integration, sanity and regression.
• Performed test environments set-ups and maintenance, including test data creation, database setup/restoration, ensuring test environments are stable to facilitate seamless execution flows.
• Identified and addressed risks found during testing, communicated the same to stakeholders for overcoming risk with mitigations-plans.
• Identified, logged, and tracked defects through their lifecycle, collaborating with developers to troubleshoot and resolve defects.
• Collaborated closely with cross-functional teams, including developers, product owners, and business analysts, to clarify requirements and resolve issues, ensuring alignment with project objectives.
• Provided guidance and mentorship to associate test engineers, sharing best practices and knowledge to enhance the team's testing capabilities.
• Evaluated and improved testing processes and tools, incorporating feedback and lessons learned from previous sprints to enhance testing effectiveness.
• Ensured software products met the quality standards after release by conducting smoke testing on release packages for seamless handover to performance testing, UAT or other teams.
• Participated in planned regression testing, ensuring thorough validation of software updates. Reported bugs accurately and promptly, documenting issues for effective resolution. Informed and coordinated with the team owning the test suite, maintaining clear communication and collaboration.
• Collaborated with automation developers to design and implement automation scripts for intricate regression test scenarios, ensuring accuracy and efficiency in test execution.
• Worked with automation testers to identify and prioritize high-impact test cases for automation, providing detailed documentation, scenario explanations, and test data to facilitate accurate script development.
• Validated automated test outputs against manual testing results, ensuring consistency, identifying discrepancies, and providing constructive feedback to enhance script reliability and effectiveness.
• Partnered with automation testers to update regression suites, integrating changes from manual test cases and application logic to maintain comprehensive and up-to-date test coverage.
The Workforce Management Application (WMA) initiative provides innovative and enhanced functionality to AA’s workforce management team by digitizing their staff management and job dispatch functionalities thereby reducing a significant overhead of efforts spent in manual administration, The solution will provide a better user experience of Internal Duty Roster via the WMA, simplifying and speeding the processing of staff roster and attendance issued by each of the department management. It also helps to implement business process improvement not only increasing productivity and work efficiency, but to ensuring the accuracy of whole roster process
comprises four components 5DCC, TOIL iStaff and Smartwatch application.
• 5DCC an 5 dimensional control center used by a centralized control team.
• iStaff an mobile application supports both iOS and Android platforms.
• TOIL- Web browser application
• SW Connect- Smartwatch app
• Actively participated in agile ceremonies to support iterative development and continuous improvement.
• Attended daily scrum calls to ensure alignment with team goals.
• Analyzed and documented user stories planned for Sprints, identifying and addressing clarifications and gaps.
• Developed and documented comprehensive test plans for each sprint, ensuring alignment with project requirements.
• Managed test environments by maintaining valid test data and database images, ensuring stability and reliability during test executions.
• Prepared and maintained test procedural specification.
• Executed test cases across functionality, boundary testing, user interface, backend integration, and performance, ensuring thorough validation of the product.
• Involved in bug tracking using JIRA, maintaining accurate records and collaborating on issue resolution.
• Addressed risks and issues during testing, proactively identifying and resolving potential impacts on project timelines.
• Coordinated with the client team on day-to-day activities, including walking them through test specifications, product reviews, and QnA sessions.
• Actively and religiously participated in test artifact archival, ensuring proper documentation and accessibility to team.
• Provided guidance and mentorship to associate test engineers, sharing best practices and knowledge to enhance the team's testing capabilities.
• Collaborated closely with the UAT team to understand their testing needs. Facilitated the resolution of UAT issues, coordinating with developers and stakeholders to ensure timely fixes.
• Provided ongoing support and guidance to UAT testers. Conducted training sessions or demos if required to familiarize UAT testers with the system or new features.
• Conducted regular regression testing to ensure that fixes made during UAT do not adversely affect other parts of the application.
• Maintained and contributed to updating automated test scripts using the Selenium and TestNG framework, consistently improving the automation suite to enhance test efficiency and coverage.
• Actively participated in agile ceremonies to support iterative development and continuous improvement.
• Attended daily scrum calls and ensured alignment with team goals.
• Analyzed and documented user stories planned for Sprint SIT, identifying and addressing any clarifications and gaps.
• Developed and documented comprehensive test plans for each sprint, aligning with project requirements and objectives.
• Coordinated with teams on day-to-day activities, including guiding them through user stories, test requirements, and daily scrum discussions.
• Managed test data creation and set up test environments, including database restoration and setup, to support comprehensive testing.
• Executed test cases covering functionality, boundary testing, user interface, and backend integration, ensuring thorough product validation.
• Addressed risks and issues during testing, proactively identifying and resolving potential impacts on project timelines.
• Responsible for testing database migrations ensuring smooth schema transitions and data integrity across environments. Validated migration scripts for accuracy, performed rollback testing, and resolved issues related to schema compatibility and data consistency.
• Tracked bugs using Redmine, maintaining accurate records and facilitating resolution.
• Sent daily test status reports to the team, keeping all stakeholders informed of progress and issues.
• Participated in troubleshooting calls for environment or account issues, collaborating to resolve technical challenges.
• Engaged in test artifact archival, ensuring proper documentation and accessibility for future reference.
Global Network Services (GNS) is the American Express business unit that manages the relationships card-issuing business Partners around the world. Its Partners are typically, but not exclusively, banking or financial services institutions. GNS provides the basic infrastructure for the flow of GNS transactions, GNS also does financial processing for its partners which enables partner to settle the financials with ease and effectiveness.
• Actively participated in agile ceremonies, such as sprint planning, daily stand-ups, sprint reviews, user story deep dive session and retrospectives, to support iterative development and continuous improvement.
• Attended daily scrum calls to provide project updates, discuss progress, address roadblocks, and ensure alignment with team goals.
• Analyze & document the User stories planned for the Sprint SIT
• Document the Test plan for the Sprint
• Coordinate with offshore on day-to-day activities - Walk them through the user stories, test requirements, daily scrum discussions etc.
• Document the clarifications & gaps for the user stories
• Document & send the Test data characteristics to the Data team.
• Address risks or issues during the testing
• Executed the test cases for functionality, boundary testing, user interface, backend integration
• Tested database migrations scripts, ensuring smooth schema transitions and data integrity across environments. Validated migration scripts for accuracy, performed rollback testing, and resolved issues related to schema compatibility and data consistency.
• Involved in Bug Tracking in QC
• Send the Daily Test status report to the team
• Participated in the troubleshooting calls for the environment or account issues
• Participated in test artifact archival
Manual testing
Regression testing
Black box testing
Bug tracking
Smoke testing
Functional testing
Quality assurance
Database testing
User acceptance testing
Test planning
Gray box testing
End-to-end testing
Exploratory testing
API testing
Release management
Test plan implementation
SQL query writing
Test case management
Programming languages: java
· Over 7.8 years of experience as a Software Test Engineer skilled in Agile, RAD, and Waterfall methodologies.
· Expertise in manual testing and techniques for web apps, mobile apps, database, API, and middleware applications; has hands-on experience with automation frameworks including Selenium-WebDriver, RestAssured, and TestNG.
· Skilled in effectively and efficiently performing component, integration, system, sanity, and regression testing. Proficient in managing test planning and execution ensuring smooth turnover to production.
· Experienced in analyzing project requirements to determine the test setup, clarify ambiguities, identify potential gaps or bottlenecks, assess risks, and establish traceability matrices for requirements.
· Virtuous Experience in identifying, reporting, and validating software bugs. Proficient in using defect and test management tools & client applications, with expertise in executing complex queries and reports.
· Skilled in crafting test cases, generating realistic test data, executions, conducting test data analysis, and reporting.
· Experienced in creating and maintaining Requirement Traceability Matrix (RTM) to ensure complete test coverage and traceability of requirements. Also managed incremental test cases on the test management suite and ensured aligning them with requirements.
· Experienced in configuring test environments, conducting database restoration/setup, monitoring server logs, and providing detailed reports to developers.
· Possess a good understanding of API testing tools such as Postman, ARC, and Insomnia, with proficiency in setting up and maintaining test suites.
· Possess a good grasp of SQL, for navigating and querying databases using DRL, DDL, DML, DCL, and TCL statements, as well as writing complex queries. Experienced in testing data ingestion, transformation, and storage. Validated data models, stored procedures & transactions, Migrations with meticulous attention to detail and comprehensive validation techniques. Additionally, have a good understanding of document-oriented databases, such as MongoDB and Cassandra.
· Possess a good understanding of Apache JMeter for performance testing of API and database queries, including load testing, stress testing, and throughput analysis; analyzing test results.
· Skilled in UI/UX testing to ensure feel & functionality, responsiveness, and alignment with design across devices and browser and end-to-end testing to validate user journeys and deliver a seamless experience. Worked closely with development and business teams to ensure smooth implementation of localization and internationalization across projects.
· Closely interacted and collaborated with PMO, developers, and product analysts to discuss testing status, conducted regular status calls with UAT teams and project teams for user acceptance testing (UAT) and production sign-off purposes, and engaged in root cause analysis (RCA) for defect leakage in ongoing projects, implementing immediate corrective actions and delivering regular summaries for management review.
· Contributed towards Improved product quality by reducing production defects by increasing test coverage, cutting test execution time, and enhancing defect detection, leading to on-time delivery and a 30% reduction in customer-reported issues.
· Proficient in communication and organizational skills, coupled with effective time management abilities to consistently meet deadlines under pressure. Demonstrated leadership abilities with experience in guiding and mentoring junior testers. Skilled in coordinating with cross-functional teams and stakeholders to ensure high-quality deliverables.
· Utilized Generative AI for brainstorming of ideas for test cases and test data generation, enhancing test coverage and boosting efficiency effort in the testing process.
· Experienced in working within the onshore-offshore model and adaptable to flexible work hours to meet project requirements.
· Extensive hands-on experience with applications such as MS 365 (Excel, Word, Outlook, PowerPoint) and Confluence.
· Acquired knowledge & hands-on experience with Informatica PowerCenter in ETL development, including testing ETL mappings to ensure accurate data extraction, transformation, and loading into target systems.