Anuraj Vs
Sales Manager
Kollam
Summary
Enthusiastic individual with a dedicated work ethic and expertise in Travel and tourism industry. A real go-getter promoting individual and team evaluation skills and talented at engaging customers. Promoting more than 15 years of expertise in an different role.
Overview
16
16
years of professional experience
15
15
years of post-secondary education
Work History
Asst. Sales Manager
travelboutiqueonline.com
Cochin
12.2021 - Current
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Trained new associates in successful sales and performance strategies.
- Managed and developed sales team.
- Liaised between customers and product development team to recommend product improvements.
Team Leader
Kesari Tours PVT LTD
Cochin
12.2018 - 11.2021
- Sell various type fixed departure tours .
- Provide proper advise to team members .
- Lead the group of travelers and guide them through out the journey .
Sr.Tour Coordinator and Sales
Round The World Travel And Tours
Bangalore
08.2016 - 10.2018
- Worked with customers to understand needs and provide excellent service.
- Creating holiday tour packages for customers.
- Used coordination and planning skills to achieve results according to schedule.
Tour Co- Coordinator
OITC Travel and Tourism
Doha
01.2016 - 06.2016
- Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
- Booking international hotels from various online portels.
Tour Coordinator
Alhind group of companies
Kozhikode
01.2013 - 12.2015
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Took proactive approach to identifying and resolving issues that could have negative impact on business operations and revenue generation.
- Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.
Tour Coordinator
Indian Impression
Cochin
02.2010 - 12.2012
- Maintained operational proficiency in coordinating domestic travel accommodations for customers, arranging for hotel and rental car reservations.
- Making for kerala tour packages for Honey moon couple .
Restaurant Captain
T& U Leisure Hotel
Munnar
02.2010 - 08.2010
- Kept waitstaff and front of house up to date about kitchen happenings and special reservations.
- Acted as manager on duty to field complaints and assure completion of day-to-day tasks.
- Set tables for basic and specialized services based on reservations.
- Asked customers for feedback, solved problems and filled drinks throughout meal.
- Collected orders and relayed them to bartenders quickly and accurately.
Tour Coordinator
Touristic Solutions Cochin
Cochin
11.2008 - 01.2010
- Responded to clients' questions, issues and complaints and found appropriate solutions when needed.
- Developed process improvements and long-term business strategies through analysis of customer feedback.
- Arranged travel accommodations for groups, couples, executives and special needs clients.
Restaurant Captain
River view Restaurant
Puna
09.2007 - 10.2008
- Kept waitstaff and front of house up to date about kitchen happenings and special reservations.
- Greeted guests, answered questions about menu selections and offered drink pairings.
Restaurant Steward
Muthoot Cardamom County
Thekady
10.2006 - 08.2007
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Food & Beverage Trainee
Fortune Hotel Sullivan Court Ooty
ooty
09.2004 - 03.2005
- Made food according to standard recipes with requested changes for customer satisfaction.
- Created appealing food arrangements for party trays and specialized orders.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Learned other teammates' work tasks to train as backup.
Education
City & Guilds - Diploma in Hotel Management And Catering
Divine College Of Management Studies
Cochin 06.2003 - 04.2006
No Degree -
Government Vocational Higher Secondary School
Pattazhy 06.2001 - 04.2003
High School Diploma -
St. Stephens Higher Secondary School
Pathanapuram 06.1991 - 04.2001
Skills
Sales presentations
Excellent sales skills
Budgeting
Operations management
Planning and Coordination
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Asst. Sales Manager
travelboutiqueonline.com
12.2021 - Current
Team Leader
Kesari Tours PVT LTD
12.2018 - 11.2021
Sr.Tour Coordinator and Sales
Round The World Travel And Tours
08.2016 - 10.2018
Tour Co- Coordinator
OITC Travel and Tourism
01.2016 - 06.2016
Tour Coordinator
Alhind group of companies
01.2013 - 12.2015
Tour Coordinator
Indian Impression
02.2010 - 12.2012
Restaurant Captain
T& U Leisure Hotel
02.2010 - 08.2010
Tour Coordinator
Touristic Solutions Cochin
11.2008 - 01.2010
Restaurant Captain
River view Restaurant
09.2007 - 10.2008
Restaurant Steward
Muthoot Cardamom County
10.2006 - 08.2007
Food & Beverage Trainee
Fortune Hotel Sullivan Court Ooty
09.2004 - 03.2005
City & Guilds - Diploma in Hotel Management And Catering
Divine College Of Management Studies
06.2003 - 04.2006
No Degree -
Government Vocational Higher Secondary School
06.2001 - 04.2003
High School Diploma -
St. Stephens Higher Secondary School
06.1991 - 04.2001