ANURAJ SHRIVASTAVA
Bhopal
Summary
Operations professional with experience in vendor coordination, supply flow monitoring, escalation closure, reporting, category execution, and field operations management. Proven ability to drive cross-functional alignment between operations, finance, catalog, business teams, vendors, and frontline workforce. Strong process ownership mindset with hands-on experience in SOP implementation, service delivery, and stakeholder management.
Overview
3
3
years of professional experience
Work History
Operations Manager
GO-GRAB
Remote
01.2024 - Current
- Coordinate between product, warehouse, field teams and finance to drive closure of operational requests.
- Maintain data trackers for uptime, stock health, downtime, escalations and performance visibility.
- Manage blue-collar workforce hiring, onboarding, scheduling, and performance accountability.
- Track escalations, push closure ownership, and communicate updates across stakeholders.
- Improve service delivery via preventive maintenance planning and operational visibility.
General Secretary
Entrepreneurship Cell — MANIT Bhopal
Bhopal
01.2023 - 04.2024
- Led 80+ members across operations, logistics, communications and partnerships.
- Managed coordination and closure of initiatives with funding ecosystem exceeding ₹5 Crore.
Education
B.Tech - Civil Engineering
NIT Bhopal
Bhopal, IndiaXII -
Govt. HSS No. 1 Bhind
Bhind, IndiaX -
Govt. HSS No. 1 Bhind
Bhind, IndiaSkills
- Vendor Operations
- Supply Coordination
- Cross-Functional Liaisoning
- Escalation Handling
- Catalog Coordination
- Field Execution Monitoring
- Issue Closure Tracking
- Business Documentation
- Process Improvement
- Service Quality
- MS Excel
- SQL
- Python Basics
- Figma
- Zoho Books
- Adobe Suite
- Operational coordination
- Workforce management
- Resource allocation
- Process improvement
- Data analysis
- Team leadership
- Reporting & Dashboards
Timeline
Operations Manager
GO-GRAB
01.2024 - Current
General Secretary
Entrepreneurship Cell — MANIT Bhopal
01.2023 - 04.2024
B.Tech - Civil Engineering
NIT Bhopal
XII -
Govt. HSS No. 1 Bhind
X -
Govt. HSS No. 1 Bhind