Anusanth N
Bengaluru
Summary
Results-driven Product Manager with extensive experience in orchestrating complex integrations within the insurance sector. Proven track record in managing cross-functional teams to deliver innovative solutions that enhance operational efficiency and customer satisfaction. Adept at leveraging data-driven insights to guide product development, streamline processes, and drive strategic growth. Skilled in stakeholder management, project execution, and aligning product strategy with business objectives to achieve impactful results.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Senior Manager - Strategic Partnerships
Digit Insurance
4 2024 - Current
- Managed client lifecycle data, processes, and service-related activities to ensure efficient and effective client interactions and satisfaction
- Evaluated and optimized business processes through requirements elicitation, designing, and solutioning to enhance operational efficiency and effectiveness
- Translated business requirements into functional specifications, ensuring clear and actionable documentation for development teams
- Provided comprehensive artifacts and documentation to ensure that solutions met user requirements and expectations
- Conducted sessions to create user stories, hosted planning sessions, and defined test approaches to ensure successful product development and deployment
- Evaluated and addressed operational or technical challenges, employing in-depth analysis and testing to find effective solutions
- Tracked product enhancements and new feature tickets, collaborating with stakeholders to define scope and prioritize releases based on urgency and impact
- Demonstrated technical understanding and coding skills, contributing to the development and refinement of product features
- Ensured the completeness of product releases, including documentation, demonstrations, and user adoption
- Adapted to new roles and responsibilities as required by organizational needs.
Manager - Strategic Partnerships
Digit Insurance
04.2023 - 03.2024
- Coordinated all company efforts related to new product launches with partners
- Managed API integration, utilized Camunda, SQL, and ensured effective UI/UX design for new product implementations
- Created and obtained sign-off on Business Requirement Documents (BRDs) from various stakeholders across functional departments
- Developed and maintained launch trackers, timelines, and milestones
- Designed and implemented SLAs for Operations, Claims, and Finance to standardize performance expectations and accountability
- Developed training schedules and executed training programs to ensure successful adoption of new products and processes
- Ensured that customer communication strategies were agreed upon and effectively implemented
- Produced various product-related materials, including brochures, videos, presentations, calculators, and rating charts
- Collected and analyzed product performance indicators using internal and external MIS reports, inputs from NRMs, and branch banca teams
- Assessed partner-wise and product-wise competitor performance to identify market opportunities and inform strategy
- Analyzed performance reports and implemented corrective actions based on findings
- Coordinated performance review and feedback calls with business teams, NRMs, and branch teams.
Senior Product Manager
Star Health Insurance
01.2022 - 03.2023
- Managed all IT projects involving multiple partners for the Bank Assurance vertical, ensuring timely and efficient project delivery
- Acted as the primary IT coordinator among clients, product teams, accounts, and IT development teams to facilitate project execution and resolve issues
- Reviewed internal processes and industry best practices to understand requirements and provide effective IT solutions for seamless unit functioning
- Monitored system performance, analyzed bugs, and raised Change Requests (CR) to address and resolve issues
- Oversaw the integration of core systems with the core banking system, automating and simplifying the customer onboarding process
- Launched new projects and managed digital adoption, including preparing process manuals and training materials for the sales unit
- Conducted User Acceptance Testing (UAT) for various projects to ensure alignment with business requirements
- Developed automated business dashboards and Management Information Systems (MIS) for partners and top management
- Reviewed competitors' digital products to identify opportunities for new product integration
- Prepared sales enablement tools, product manuals, brochures, and premium calculators.
Product Manager
Tata Capital
05.2019 - 01.2022
- Spearheaded the introduction of Life Insurance (LI) and General Insurance (GI) products for the housing finance business, encompassing product pricing and IT integration
- Developed engaging content for the intranet portal and sales campaigns aimed at enhancing insurance penetration
- Acted as the key coordinator for managing requirements across interdepartmental teams, addressing and resolving issues related to operations, marketing, finance, legal, and IT projects
- Successfully executed projects to streamline incentive processes, including core system integration for insurance partners
- Held end-to-end ownership of monthly employee sales incentive payouts, overseeing the entire process from calculation through final disbursement, including obtaining finance and DOA approvals
- Collaborated with external agencies to procure and manage marketing materials such as danglers and hoardings, ensuring effective promotion and brand visibility.
Education
MBA - Marketing Management And Research
Goa Institute of Management
Sanquelim, India 05.2017 - 05.2019
B tech - Mechanical Engineering
Nehru College of Engineering
Thrissur, India 05.2010 - 05.2014
Skills
Strategic Planning
Applicationstools
- Adobe Photoshop
- Microsoft Office
- SQL
- Product Management
- Atlassian Jira
- RAP- Allianz Business System
- TCS BANCS
- Premia
- Finnone
Personal Information
- Date of Birth: 10/22/92
- Nationality: Indian
Languages
English
Advanced (C1)
Malayalam
Advanced (C1)
Hindi
Advanced (C1)
Tamil
Upper intermediate (B2)
References
- Sopan J Upadhyay, Tata Capital Housing, 8291169341
- Nimish Dalvi, Star Health Insurance, 9821685578
Software
Microsoft Office
Tableau
Atlassian Jira
SQL
Premia
ABS -RAP
Digit Desk
TCS Bancs
Timeline
Manager - Strategic Partnerships
Digit Insurance
04.2023 - 03.2024
Senior Product Manager
Star Health Insurance
01.2022 - 03.2023
Product Manager
Tata Capital
05.2019 - 01.2022
MBA - Marketing Management And Research
Goa Institute of Management
05.2017 - 05.2019
B tech - Mechanical Engineering
Nehru College of Engineering
05.2010 - 05.2014
Senior Manager - Strategic Partnerships
Digit Insurance
4 2024 - Current
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