MS OFFICE
ANU SCARIA
GENERAL MANAGER OPERATIONS
WAYANAD
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
17
17
years of professional experience
3
3
Languages
Work History
GENERAL MANAGER OPERATIONS
Brahmagiri Development Society
04.2017 - Current
- Managed a diverse team of professionals, fostering a positive work environment.
- Formulated policies and procedures to streamline operations.
- Developed strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses
- Analyzed market trends and competitor activities to create competitive advantages.
- Developed and implemented strategies to increase sales and profitability.
- Assisted in recruiting, hiring and training of team members..
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Reported issues to higher management with great detail.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Implemented inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
Assistant General Manager of Operations
Brahmagiri Development Society- Malabar Meat
04.2014 - 03.2017
- Developed strong relationships with vendors, negotiating favorable contracts that benefited the organization.
- Onboarded new employees with training and new hire documentation.
- Managed and motivated employees to be productive and engaged in work.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Managed senior-level personnel working in marketing and sales capacities.
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Launched new products and services with thorough market research, leading to increased revenue growth.
Project Manager
Brahmagiri Development Society- Malabar Meat
08.2008 - 03.2014
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Collaborated closely with senior management to align project objectives
- Monitored progress against schedules, adjusting schedules and resources as needed to keep projects on track.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Managed projects from construction to commission.
Unit Manager
ICICI Prudential Life Insurance Company Ltd
11.2006 - 07.2008
- Increased policy sales by implementing innovative marketing strategies and providing exceptional customer service.
- Led a successful sales team by providing ongoing training, support, and performance evaluations.
- Prepared sales presentations for clients showing success and credibility of products.
- Developed and maintained strong relationships with clients, resulting in a high level of retention and referrals.
- Mentored junior sales representatives, sharing best practices for lead generation and closing sales effectively.
Education
MBA - Finance, HR And Marketing
University Of Calicut
Calicut 04.2001 -
BBA - Business Administration And Management
University Of Calicut
Sulthan Bathery- Wayanad 04.2001 -
Skills
Administration
Software
TALLY
Timeline
GENERAL MANAGER OPERATIONS
Brahmagiri Development Society
04.2017 - Current
Assistant General Manager of Operations
Brahmagiri Development Society- Malabar Meat
04.2014 - 03.2017
Project Manager
Brahmagiri Development Society- Malabar Meat
08.2008 - 03.2014
Unit Manager
ICICI Prudential Life Insurance Company Ltd
11.2006 - 07.2008
MBA - Finance, HR And Marketing
University Of Calicut
04.2001 -
BBA - Business Administration And Management
University Of Calicut
04.2001 -
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