Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
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Anushka Arunkumar Adhikari

Anushka Arunkumar Adhikari

Mumbai

Summary

As a results-driven sales professional experienced in banking & insurance with a passion for data science, I bring a unique blend of sales expertise and analytical skills to uncover valuable insights that drive business success. I thrive on leveraging data-driven strategies to optimize sales performance and enhance decision-making processes.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Deputy Manager (Virtual Relationship)

HDFC Bank LTD
Mumbai
02.2023 - 10.2023
  • Managing the High Net Worth customers of the Bank
  • Achieving the Business targets assigned in terms of cross selling, enhancing and upgrading the High Net Worth Relationships
  • Profiling Customers and provide financial products to meet customer needs

Course Facilitator (Inside Sales)

BitClass
06.2022 - 09.2022
  • Cold calling (Inbound and Outbound) to prospects and pitch products as per the customer's requirements
  • Follow-ups for payments and upselling the products responsible for product knowledge to answer customer questions
  • Greet customers and create rapport
  • Responsible for closing deals and processing payments
  • Responsible for customer follow-up and Developing leads and referrals, create personal marketing plan
  • Achieve monthly sales quotas
  • Utilize Lead Squared CRM to provide timely and accurate Sales activity tracking and status updates
  • Focusing on increasing the revenue and ensuring maximum customer satisfaction
  • Update and maintain accurate records in the customer relationship management

Room Division Officer (Sales Associate)

Casa 2Stays PVT LTD (Fab Hotels)
Mumbai
01.2019 - 07.2019
  • Trained new employees on standards and hotel procedures
  • Uphold high standards for customer service and led by example
  • Inspected rooms for damages and sufficient housekeeping practices
  • Reviewed housekeeping supply charts and inventories
  • Handled B2B Sales

Intern

Trident Nariman point
Mumbai
06.2016 - 10.2016
  • Academic Industrial training in various departments like Front Office, HK, F&B and Kitchen

Education

Bachelor of Hotel Management -

IHM Bangalore
01.2017

Skills

  • Business Development
  • Oral Communication
  • CRM
  • Salesforce
  • Analytical Skills
  • Account Management
  • Product Service
  • B2B
  • B2C
  • Enterprises

Certification

Insurance Regulatory and Development Authority of India (IRDAI), 03/18/23

Languages

  • English
  • Hindi
  • Marathi

Timeline

Deputy Manager (Virtual Relationship)

HDFC Bank LTD
02.2023 - 10.2023

Course Facilitator (Inside Sales)

BitClass
06.2022 - 09.2022

Room Division Officer (Sales Associate)

Casa 2Stays PVT LTD (Fab Hotels)
01.2019 - 07.2019

Intern

Trident Nariman point
06.2016 - 10.2016

Bachelor of Hotel Management -

IHM Bangalore
Anushka Arunkumar Adhikari