Aravind Dhaksnamoorthy
Summary
Experienced Technical Account Manager with 5+ years in Enterprise sales and engineering background in Electrical & Electronics. Proven track record of managing enterprise clients and technical stakeholders, with expertise in solution selling and customer relationship management. Seeking to leverage technical knowledge and account management skills in thermal management and cooling solutions
Overview
6
6
years of professional experience
Work History
Senior Technical Account Manager
Zumen
02.2024 - Current
- Engaged with enterprise manufacturing clients for technical product walkthrough related to procurement digitization, managing complex client requirements.
- Collaborated directly with customer technical teams to align product workflows with their system architecture, ensuring seamless integration and adoption
- Worked closely with internal product and engineering teams to relay customer feedback for platform improvement, acting as a vital bridge between client needs and development
- Delivered tailored presentation for global clients with complex procurement process.
Lead Technical Consultant
Skill-lync
02.2023 - 11.2023
- Managed relationships with engineering-focused clients, advising on and introducing advanced technical programs in areas like thermal systems, CFD, and MATLAB
- Conducted Technical product presentation to academic institution and professional clients.
- Improved Customer onboarding efficiency and led key account renewals through technical training session.
Business Development Manager
Skill Lync
10.2019 - 07.2022
- Led a team of Eight members, cross-training them to enhance performance and achieve a 15% increase in revenue
- Analyzed customer feedback, including technical performance and usability to provide actionable insights for product development and refine sales strategies.
- Conducted market research and competitor analysis to enhance customer solution.
Education
Bachelor of Engineering - Electrical & Electronics Engineering
Meenakshi Sundararajan Engineering College
06-2019
Skills
- Key Account Management
- Technical Sales & Product Demonstration
- Collaboration with R&D & Project Teams
- Customer Onboarding & Enablement
- CRM : Hubspot , Leadsquared , FreshSales
- Applied understanding of thermal/engineering concepts
- Proactive Customer Satisfaction & Relationship Building
Languages
- English
- Tamil
- Japanese (Level - N5)
Timeline
Senior Technical Account Manager
Zumen
02.2024 - Current
Lead Technical Consultant
Skill-lync
02.2023 - 11.2023
Business Development Manager
Skill Lync
10.2019 - 07.2022
Bachelor of Engineering - Electrical & Electronics Engineering
Meenakshi Sundararajan Engineering College
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