Dynamic professional with a proven track record at Yes Bank Limited, excelling in business development and team management. Achieved significant revenue growth through innovative strategies and strong client relationships. Skilled in operations management and problem-solving, fostering a high-performance culture that drives results and enhances customer satisfaction.
Overview
18
18
years of professional experience
7
7
years of post-secondary education
Work History
Trade and Forex Regional Head
Yes Bank Limited
NOIDA
04.2021 - Current
Increased revenue by identifying new business opportunities and closing high-value deals.
Improved regional performance by implementing strategic sales initiatives and effective team management.
Expanded market presence with targeted marketing campaigns and strong customer relationship building.
Conducted regular performance reviews, setting clear expectations and supporting employee development initiatives.
Implemented data-driven decision making, using analytics to identify trends and inform strategy development.
Enhanced client satisfaction by addressing concerns promptly, resolving issues efficiently with tailored solutions.
Drove innovation within the region by encouraging creative problem-solving approaches among team members.
Led cross-functional teams to achieve regional goals and improve overall business performance.
Mentored junior team members for career growth, contributing to a skilled and motivated workforce.
Streamlined operations for increased efficiency through process improvements and staff training.
Developed a collaborative culture, fostering teamwork and open communication throughout the region.
Delivered consistent results in challenging markets, adapting strategies to meet changing conditions.
Cultivated a high-performance environment through effective goal-setting and ongoing performance monitoring.
Monitored staff performance by actively engaging in and observing day-to-day activities.
Established team priorities, maintained schedules and monitored performance.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Developed managed region by YOY Growth at 30%.
Significant addition in number of clients and Structuring transactions making the FX contribution of 90 MN in single shot.
Growth form Revenue Generation to 0.5 Mn monthly run rate to 25 Mn.
Product Sales Manager
Yes Bank Limited
NEW DELHI
07.2016 - 03.2021
Managing top revenue SME relationships.
Providing Advisory and execution of deals on Working Capital Finances (Fund Based & Non Fund Based), Limits in FCY & INR to Exporters & Importers.
Providing Solutions on Capital Account Transactions Foreign Direct Investment (FDI), Overseas Direct Investment (ODI), External commercial borrowings (ECBs) and other related transactions.
Enhancing Relationship value with advisory in retail products to Owners and promoters.
Formulation & execution of business development strategies to enhance & grow business in the branch and region managed.
Ensuring strict adherence to compliance and sales processes.
Day to day service of clients in facilitating their transactions like inward/ outward remittances,LC's, BGs, Currency Hedging.
Structuring transaction in order to maximise the revenue and increasing profitability for the bank.
Managing Director
Gaylord Packers India Pvt Ltd
12.2010 - 06.2016
Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Increased overall company performance by implementing strategic management initiatives and streamlining operations.
Expanded market presence through successful negotiation of key partnerships and acquisitions.
Launched innovative products/services that captured new market share while maintaining competitive pricing structures.
Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
Negotiated high-value contracts with key clients, securing long-term revenue streams.
Revitalized company's online presence, launching user-friendly website and engaging social media platforms.
Oversaw successful acquisition and integration of competitor, significantly increasing market presence and product diversity.
Managed purchasing, sales, marketing and customer account operations efficiently.
ETRG RM
ICICI Bank Limited
07.2007 - 12.2010
Managed client portfolios to optimize wallet share.
Working Capital Finance thereby growing the asset book size by providing structured asset solutions.
Focused primarily on customers looking for trade limits like Pre/ Post Shipment Financing, Buyers Credit, Letter of Credit, LCBD so as to earn desired levels of Revenue.
Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.
Ensure full awareness of all policies relating to operational risk, sales processes, etc. and comply with the same.
Education
Master In Business Administration - International Marketing
JIIMS
Delhi
06.2005 - 06.2007
Bachelor In Business Administration - International Business Management
NIILM
Delhi
06.2002 - 06.2005
Senior Secondary -
CBSE
DELHI
04.2001 - 03.2002
Secondary -
CBSE
Delhi
04.1999 - 03.2000
Skills
Team management
Timeline
Trade and Forex Regional Head
Yes Bank Limited
04.2021 - Current
Product Sales Manager
Yes Bank Limited
07.2016 - 03.2021
Managing Director
Gaylord Packers India Pvt Ltd
12.2010 - 06.2016
ETRG RM
ICICI Bank Limited
07.2007 - 12.2010
Master In Business Administration - International Marketing
JIIMS
06.2005 - 06.2007
Bachelor In Business Administration - International Business Management